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“We were well treated ...and the French Quarter Festival rocks!” 4 of 5 stars
Review of Comfort Inn & Suites Downtown

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Comfort Inn & Suites Downtown
2.0 of 5 Hotel   |   346 Baronne Street, New Orleans, LA 70112 (Central Business District)   |  
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Ranked #105 of 153 hotels in New Orleans
Bend, Oregon
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“We were well treated ...and the French Quarter Festival rocks!”
4 of 5 stars Reviewed April 10, 2011

Lodging:
The hotel staff always treated us well and housekeeping did an excellent job. There is a little bar off the lobby and right across the street is a barista coffee house, which was perfect for starting the morning! Settling in to our 2-bed room we discovered the TV did not work. I went to the front desk and Michael looked at me funny when I asked if they had one we could swap.
He insisted on changing (and upgrading) our room. Thank you Michael!!! The original room was a typical budget room, very clean, with the usual carpet wear and tear etc., one window/no view. The upgrade was a corner room, spacious, with a glimpse of the Superdome (about ¾ mile away).

Location:
Its $33 to take a cab from the airport or twenty-something ‘apiece’ to take an airport shuttle. There is a downtown city bus right outside baggage that costs about $2.50 each. We opted for the bus. It stops a lot, took about 40 minutes, and gets you to the downtown/financial district on Tulane St. From there it was a few blocks walk rolling our carryon’s to Baronne Street and then a few blocks more to the hotel (a suitcase would be a pain but one could take a cab from the bus stop). The cab ride back to the airport departing early Saturday morning took about 25 minutes (drive times vary depending on time of day and week…ask the front desk for details).
Canal St. is the main downtown artery and a border of the French Quarter. You can ride the Canal St. street car for $1.25 all the way to the river…a good deal!
The hotel is about 6 blocks off Canal. You walk by the Astor and the Hilton, the neighborhood is nothing special but we felt comfortable. At night, coming from the quarter Carondelet St. is busier and might make one feel more secure.

This was our first trip to NOLA. We wanted to go somewhere warm and the French Quarter Festival looked like a neat music experience. We started planning in January and were surprised at how many places were filling up. For our budget we wanted something well below $200 and we wanted something close to the French Quarter. We locked in the Comfort Inn downtown and continued to shop around a few more weeks. NOT. The festival is a huge event so book early.

Room Tip: book early for French Qtr. Festival
See more room tips
  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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222 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2011

Stayed with friends during Mardi Gras 2011. Excellent location, friendly/helpful staff and great security. Initially had an issue with a/c cutting off, but Michael, front desk manager took care of it immediately. Thanks!! We will be back again:)

  • Stayed March 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah, Georgia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 2, 2011

I was anxious about staying at this hotel after reading previous reviews--but we were pleasantly surprised. Yes, it's definitely a 2.5/3 star hotel, but we had more amenities than our friends staying at the Sheraton. The Wi-Fi was free and there was a fridge AND microwave in the room (had to pay $6 and $34, respectively, at the Sheraton). The parking is off site and there is no valet, but we just loaded everything out of the car before parking, not a biggie. Our room was pretty large but the "queen" bed was actually a full. It was centrally located and took us less than 10 minutes to walk to Bourbon. We didn't spend a ton of time in the hotel (who does in NOLA?), so for the price I thought it was a decent option. I would stay there again if on a low-budget.

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, SC
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 19, 2010

We booked for a week and after first day regretted it. Their parking is 2 blocks away, We had to park on the street and make sure we were out there at 7am to put money in the meter ($3 for two hours).Two bed rooms have only full size beds. If we wanted queen beds we would get a room with one queen bed and therefore a smaller room. No king size beds. Pressure in shower is ridiculous and tub does not drain. It takes about 30-45 minutes to drain. I complained, no one came to see about it. Light over vanity would not come on unless i flicked the switch at least 10 times. Look out the window and see only buildings, no good view. For a downtown hotel, needs updating.

good points: cleaning lady left room very clean, fresh fruit in lobby; fridge in room; cable tv.

  • Stayed November 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bedford, Texas
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 7, 2010

We stayed 4 nights at the Comfort Inn & Suites in Downtown New Orleans. We had an awesome experience from the time we stepped into the hotel. The staff rocks!! We had the best time with them as we are Steelers fans and they had to give us grief about that the entire stay. The room was very large would have been better if there had been a view but oh well we were not in the hotel that much. The VooDoo II Lounge downstairs was great and they serve TO DIE FOR Bloody Mary's in the morning. Very close walk to the French Quarter (and I am not a fan of walking so you know it was close) we took the street cars which is on Canal just a few blocks away to Harrah's and the waterfront with an exchange to the French Market. The room was clean, large and the AC worked great!!! Fridge in room, the TV could be upgraded but like I said we were not in the room that much so oh well. No problem getting on the internet in our room and we even printed our boarding passes from the printer in the lobby. ATM located in lobby as well, totally convenient. Breakfast was ok, but we went out a lot so no biggie. The only problem the whole trip was that the elevators broke down on the last night we were there and we had to walk up 4 flights of stairs after a long night. I survived and they were fixed before we got up the next morning. The staff also was gracious enough to give me some extra time after checkout seeing I was running a little late that morning. Overall excellent experience, will definitely stay there again!!! Thanks guys, you're the BEST!!!

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Rapids, Iowa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 16, 2010

walking distance to Bourbon Street.
NOONE told us that if you dont use the safe...THEY HAVE TO TAKE OFF THE AUTOMATICALLY CHARGED FEE. Granted its only $1.50 + tax...but thats $1.50 the hotel just got for no reason.
The staff wasnt overly freindly, the hotel is older and shows, breakfast was ok
I would not recommend it for the price

  • Stayed September 2010, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petit Clamart, France
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 26, 2010

Older property but a well-maintained one. Rooms are fairly small as this used to be a bank / office building way back when. Beds no larger than queen-sized as the elevator is tiny.

Ask for a room facing the front of the hotel as the rooms in the back have painted over windows or they're frosted. very squred away staff. Walking distance to the Quarters.

Will be back for sure.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Comfort Inn & Suites Downtown

Address: 346 Baronne Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #105 of 153 hotels in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites Downtown 2*
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Also Known As:
Comfort Inn & Suites Downtown Hotel New Orleans
Comfort Inn And Suites Downtown
Comfort Inn Downtown
Comfort Inn New Orleans
New Orleans Comfort Inn

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