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“Greatly suprised” 5 of 5 stars
Review of Hyatt Place New Orleans/Convention Center

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Hyatt Place New Orleans/Convention Center
3.0 of 5 Hotel   |   881 Convention Center Blvd., New Orleans, LA 70130 (Formerly Hotel New Orleans Convention Center)   |  
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Ranked #48 of 153 hotels in New Orleans
La Paz, México
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
“Greatly suprised”
5 of 5 stars Reviewed October 30, 2013

I attended a convention from October 26th to October 30th, what I really liked at the beginning was its closeness with the Convention Center and that was the main reason to give it a try, all the staff from the hotel always have a warm smile and were always very nice. I was greatly surprised by one of the front desk employees, her name is Shelby (I don’t recall her last name), Shelby always gave me a sincere warm smile when I approached to her for directions or while I was going in or out the hotel, despite the fact that she looked exhausted at times due the long hours from her shift, definitely she is the main reason to pick you for my next trip to New Orleans.

Keep the great work and the warm smiles!

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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221 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Any
English first
United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 29, 2013 via mobile

It was clean, modern,and beds were comfortable. Stayed in a double room for one night. The desk clerk at check in was warm and courteous. It is a little far from the main attractions however I still walked to and from the french market and back with ease. Quite a comfortable walk to the aquarium, french quarters, and canal street. Harrahs casino is in very close proximity. There is a street car by the convention center that can take u to the french quarter,cafe du monde , jax brewery, and french market for $125. One way. Didnt use the street car much, enjoyed walking downtown even at night I felt safe as a female travelling by myself. Drago seafood resturant in the hilton is a great place to eat..try the charboiled oysters, it is about 7mins from the hotel. The hotel has a complimentary breakfast..it is more of a continental breakfast with breakfast sandwhiches,pastries,fresh fruit, yogurt,cottage cheese,juices,cereal,milk,tea or coffee on the third floor. There is a business center as well. When I return to new orleans I would stay there.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Philadelphia
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 28, 2013

I recently traveled to NOLA for a work conference, which was held at a large 4-start hotel on Canal St. near the French Quarter. I opted to stay at the Hyatt Place instead based on an excellent internet rate offered on the hotel website. I was very satisfied with my choice.

The hotel is located a comfortable distance from the infamous French Quarter/Bourbon St. I found this location ideal because it was a bit quieter than the typical tourist areas. It felt like a pleasant retreat after a busy day. At the same time, it was only a 10 to 15 min to the FQ (about a mile). There are several excellent restaurant options within the area, particularly the nearby warehouse district.

The room itself was clean, modern, and spacious. The bed was quite comfortable. The room also had a mini-fridge, which was perfect for drinks and snacks. Additional features include free internet and free breakfast.

Despite the many "pros" about this hotel, the "cons" include the noisy breakfast area. Basically, the rooms surround an inner atrium which also serves as the location for breakfast service. My room was located on the 7th floor, but I could still hear a lot of noise every morning during breakfast hours. Another "con" is the fact that the bathroom was very small. It was so small that the bathroom door could not shut if the toilet was in use. Furthermore, there wasn't a tub but only a shower.

Overall, the Hyatt Place is an affordable, well maintained hotel. I would recommend this to other travelers.

Room Tip: Request a high floor to minimize the noise from the breakfast area.
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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West Hollywood, California
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 28, 2013

This hotel would receive a higher rating if it wasn't for the poor thinking in the design of the building. The hotel is basically a box with the rooms around a gallery which is open to the atrium. Directly below is the breakfast area. The floors are hard surfaced which basically turn the free breakfast rush into a concert with the hard surfaces projecting the noise into the rooms. The hotel should consider carpeting the floor of the atrium to help absorb the noise and keep it localized instead of having it reverberate into the whole hotel.
I asked to be changed to a corner room, but the hotel was booked up.
Having a few more amenities to the bathroom would improve the experience as well (there was only soap and shampoo.)
Staff was very friendly and helpful. I would stay here again if I could be guaranteed a quiet room.

Room Tip: Request a corner room as the atrium breakfast crowd is VERY loud and the bad design of the hotel act...
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  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Durango, Colorado
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 13, 2013

My husband and I stayed a night in a small hotel in the French Quarter and then move to the Hyatt. We were thrilled with the great king room, complementary hot breakfast and wonderful staff who went above and beyond. Thank you!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Collins, CO
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 10, 2013

I traveled to New Orleands with my husband to attend a friend's destination wedding in Oct 2013. The hotel is located accross the street from the convention center, about a 20-30 minute walk from the French Quarter ($7 cab ride) and a 10 minute walk from the Trolley. Our room was spacious, although they have a limited number of king sized bedrooms so we ended up with two queens (not an issue). Everything was clean, drawer and closet space was more than enough - we were happy with our accomodations.

Our room was on the 4th floor and overlooked the breakfast area (located on the 3rd floor). It became quite noisy the second breakfast service started and we could hear everything in our room, so that was a bit of an annoyance since we were on vacation and were hoping to sleep in a bit. Not a huge deal, just something to be aware of - ask for rooms on higher floors if you're concerned about this. I think this hotel is a bit overpriced, though the free breakfast and internet was nice. The service at the front desk was pretty good, sometimes we had grouchy front desk workers but the door guys were awesome! There is a mini mart and starbucks just two blocks down from the hotel which was saving grace. Everything in New Orleans is expensive so we stocked up on our own water, snacks, etc once we got there. Beware that they add on an occupancy tax in New Orleans of $20/day! Overall, it was a good stay and we left very happy.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Top Contributor
71 reviews 71 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 8, 2013

Moved to this hotel in mid-week and glad we did. Great up-to-date facility, clean spacious room with plenty of both closet and drawer space, excellent included hot and cold breakfast choices and attentive as well as friendly staff.

Room Tip: Ask for corner room (probably will cost extra, but worth it) to triple the size of your room as well...
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Place New Orleans/Convention Center

Address: 881 Convention Center Blvd., New Orleans, LA 70130 (Formerly Hotel New Orleans Convention Center)
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#20 Romantic Hotel in New Orleans
#33 Business Hotel in New Orleans
#55 Family Hotel in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place New Orleans/Convention Center 3*
Official Description (provided by the hotel):
The Hyatt Place New Orleans/Convention Center hotel is located in the heart of New Orleans’ downtown Arts District, across the street from the Convention Center, and within walking distance of award-winning restaurants, museums and art galleries, shopping, Harrah’s Casino, the riverfront, Aquarium of the Americas, and the French Quarter. The hotel offers a dine-in atrium restaurant, a fitness and business center, three meeting spaces, and complimentary wireless Internet access in guest rooms and public areas. The hotel’s convenient location also offers a direct route to the city’s airport, only 20 minutes away. ... more   less 
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Also Known As:
Hotel New Orleans New Orleans

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