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“Could use some design improvements” 3 of 5 stars
Review of Hyatt Place New Orleans/Convention Center

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Hyatt Place New Orleans/Convention Center
3.0 of 5 Hotel   |   881 Convention Center Blvd., New Orleans, LA 70130 (Formerly Hotel New Orleans Convention Center)   |  
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Ranked #50 of 153 hotels in New Orleans
West Hollywood, California
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Could use some design improvements”
3 of 5 stars Reviewed October 28, 2013

This hotel would receive a higher rating if it wasn't for the poor thinking in the design of the building. The hotel is basically a box with the rooms around a gallery which is open to the atrium. Directly below is the breakfast area. The floors are hard surfaced which basically turn the free breakfast rush into a concert with the hard surfaces projecting the noise into the rooms. The hotel should consider carpeting the floor of the atrium to help absorb the noise and keep it localized instead of having it reverberate into the whole hotel.
I asked to be changed to a corner room, but the hotel was booked up.
Having a few more amenities to the bathroom would improve the experience as well (there was only soap and shampoo.)
Staff was very friendly and helpful. I would stay here again if I could be guaranteed a quiet room.

Room Tip: Request a corner room as the atrium breakfast crowd is VERY loud and the bad design of the hotel act...
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  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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237 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
Durango, Colorado
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 13, 2013

My husband and I stayed a night in a small hotel in the French Quarter and then move to the Hyatt. We were thrilled with the great king room, complementary hot breakfast and wonderful staff who went above and beyond. Thank you!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Collins, CO
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 10, 2013

I traveled to New Orleands with my husband to attend a friend's destination wedding in Oct 2013. The hotel is located accross the street from the convention center, about a 20-30 minute walk from the French Quarter ($7 cab ride) and a 10 minute walk from the Trolley. Our room was spacious, although they have a limited number of king sized bedrooms so we ended up with two queens (not an issue). Everything was clean, drawer and closet space was more than enough - we were happy with our accomodations.

Our room was on the 4th floor and overlooked the breakfast area (located on the 3rd floor). It became quite noisy the second breakfast service started and we could hear everything in our room, so that was a bit of an annoyance since we were on vacation and were hoping to sleep in a bit. Not a huge deal, just something to be aware of - ask for rooms on higher floors if you're concerned about this. I think this hotel is a bit overpriced, though the free breakfast and internet was nice. The service at the front desk was pretty good, sometimes we had grouchy front desk workers but the door guys were awesome! There is a mini mart and starbucks just two blocks down from the hotel which was saving grace. Everything in New Orleans is expensive so we stocked up on our own water, snacks, etc once we got there. Beware that they add on an occupancy tax in New Orleans of $20/day! Overall, it was a good stay and we left very happy.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Top Contributor
71 reviews 71 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 8, 2013

Moved to this hotel in mid-week and glad we did. Great up-to-date facility, clean spacious room with plenty of both closet and drawer space, excellent included hot and cold breakfast choices and attentive as well as friendly staff.

Room Tip: Ask for corner room (probably will cost extra, but worth it) to triple the size of your room as well...
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Monkton, Vermont
Top Contributor
54 reviews 54 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 7, 2013

You can walk to the French Quarter, but I recommend some good walking shoes. It took us about 20 minutes, but the sites and sounds of New Orleans kept us entertained.
Our room had a plumbing issue twice, but each time a maintenance person showed up within 10 minutes of our call. I think the hotel has gone through a major update lately, but they seem to have done a good job. It is modern and comfortable.
If you belong to AARP, there is a good discount available. I believe there is an AAA discount as well.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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College Station, Texas
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 2, 2013 via mobile

This place is very convenient for a conference at the convention center. The rooms are comfortable and clean. It's annoying that you have to use your card to activate the elevator and the worse is that the breakfast is suppose to go until 10 but they start removing tje food like 20 minutes before. I was taking some food and instead of them waiting for me to finish they were removing everything I had not already in my hands, I think that was absolutely rude.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 21, 2013

This was a really nice hotel. Very modern looking lobby & friendly reception desk staff. Room was clean, all the linens on the bed were bright white so you know they were cleaned. I never heard anyone in the hallway or the elevator which I thought would be a problem because our room was right across from the elevators. There was a sectional & leather coffee table in the room along with a desk & refrigerator. Bathroom didn't have a tub, only a shower stall so my 20 month old had to take showers everyday instead of baths. Breakfast was good each morning, good selections of hot & cold items. They were constantly putting out food. The location was across the street from the convention center & walking distance to casino, aquarium, WWII museum & French Quarter. Mulate's restaurant is 2 blocks away if you want delicious food. For the Football Fans, Manning's Restaurant is 3 bloocks away. Visited September 15 - 20, 2013

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place New Orleans/Convention Center

Address: 881 Convention Center Blvd., New Orleans, LA 70130 (Formerly Hotel New Orleans Convention Center)
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#26 Romantic Hotel in New Orleans
#31 Business Hotel in New Orleans
#56 Family Hotel in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place New Orleans/Convention Center 3*
Official Description (provided by the hotel):
The Hyatt Place New Orleans/Convention Center hotel is located in the heart of New Orleans’ downtown Arts District, across the street from the Convention Center, and within walking distance of award-winning restaurants, museums and art galleries, shopping, Harrah’s Casino, the riverfront, Aquarium of the Americas, and the French Quarter. The hotel offers a dine-in atrium restaurant, a fitness and business center, three meeting spaces, and complimentary wireless Internet access in guest rooms and public areas. The hotel’s convenient location also offers a direct route to the city’s airport, only 20 minutes away. ... more   less 
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Also Known As:
Hotel New Orleans New Orleans

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