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“The best hostesses ever!” 5 of 5 stars
Review of Courtyard New Orleans Convention Center

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Courtyard New Orleans Convention Center
3.0 of 5 Hotel   |   300 Julia Street, New Orleans, LA 70130   |  
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Ranked #75 of 154 Hotels in New Orleans
GreenLeadersBronze level
A TripAdvisor Member
“The best hostesses ever!”
5 of 5 stars Reviewed yesterday NEW

My husband and I were there to celebrate our anniversary. Malia and Tammy were the best hostesses!!!! From dining to directions to shopping, they assisted us at every point. The hotel was well decorated with the mixture of colors throughout and the rooms were spacious. Also hats off to the Dining Manager for being so gracious to us at breakfast! We have found our new home on our visit back!

Stayed November 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Sunset Beach, North Carolina
1 review
5 of 5 stars Reviewed yesterday NEW

We arrived at the Courtyard Marriott Friday evening after a long day of traveling, and we were greeted by two of the nicest ladies I've ever encountered at a hotel. Ashley and Kenya started our stay off right. They were friendly and eager to help with recommendations for the city. It was my first time there, and there were so many options, and they helped us narrow down restaurants and attractions. They gave us a map and marked the location of restaurants and the best streets for us to walk down. They made our stay in New Orleans. I really appreciated the inside architecture of the lobby and restaurant area. Very trendy. The location was great for those who don't want to stay in the crowds of the French Quarter. We were only a short walk from everything. Loved it!

  • Stayed November 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springville, Utah
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 2 days ago NEW

We stayed here the night we returned from our cruise. Only a couple of blocks from the port, so a great cruise location. However, the walls are too thin and the hallways noisy. To say the least, we didn't get much sleep.

  • Stayed November 2014, traveled as a couple
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The Courtyard New Orleans Convention Center was all about service from the moment I stepped through the automatic sliding doors. Anything you asked or needed, they would either take care of it for you or provide resources to get the solution. The room itself was big - we had a king bed and a pullout couch. Huge space, great location = can't beat it!

Room Tip: Our room faced the street perpendicular to Julia St, which was a smaller street and had less street...
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Green Features: We appreciated the fact that they use environmentally-friendly practices and each only used a towel.
  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for my partner's birthday weekend celebration. Had a great check-in experience with Ashley. She was very friendly and accommodating. Other staff members were nice and friendly too.

Great value for a hotel close to the French Quarter, with comfy beds and with awesome customer service. I plan on staying at this hotel again.

C. Victoriano

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
93 reviews 93 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

While this says it's near the convention center (and it is) that makes it sound like it's not in an interesting area. It's actually in a very nice spot, close to the convention center but also close to the art and warehouse district which has lots of very cool galleries and restaurants. I'm also told it's an distance to the football stadium. The rooms were very good - but we did ask to change to a room with a balcony which was definitely better. The kitchen / eating area on the main floor is also all you need. They make a very good fresh breakfast quickly and well. They also serve drinks and food later in the day. The best thing though is the front desk staff especially Michael. They are all very friendly and extremely helpful. Michael especially gave us some great tips on places to see and places to eat. This is great value for the price!

Room Tip: Ask for a balcony and view of the pool.
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  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review, 2 days ago
Dear cdnfamilytraveller,

Thank you for taking the time to share your experience with us. I am pleased to read that you enjoyed your stay with us! I expecially thank you for taking a moment to recoginize one of our service superstars, Michael. I have shared your comment with him and our team!

Warm Wishes,
Allison Costa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 6 days ago NEW

What a wonderful hotel. My husband and I celebrated our anniversary here and we loved it so much. The young woman, Ashley, who checked us in made us feel so welcome and more like old friends rather than just another guest. Absolutely a great experience.

Stayed November 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison H, General Manager at Courtyard New Orleans Convention Center, responded to this review, 5 days ago
Greetings jeanne l,

Congratulations on your wedding anniversary! New Orleans is a wonderful city to enjoy a special event and I am glad you and your husband enjoyed your time with us. Thank you for mentioning Ashley and her great customer service. She is a great asset to our team and I will be sure to share your comment with my team!

Warm Wishes,
Allison Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard New Orleans Convention Center

Address: 300 Julia Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in New Orleans
#44 Romantic Hotel in New Orleans
#53 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard New Orleans Convention Center 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Courtyard New Orleans Hotel New Orleans
New Orleans Courtyard
New Orleans Marriott

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