Checked last night after many hours of flights and delays. Burton was as pleasant and attentive as could possibly be, and seemed genuinely happy to have me as a guest. Offered ice water and asked if I needed anything else. Eased the travel pains.
I was upgraded to a King Suite (nice perk of being a Choice Hotels Diamond member), and walked through the quaint courtyard to the 2nd bldg with elevator. Walked into a sitting area with comfortable couch, LARGE flat panel TV, and beautiful hardwood floors. Down the hallway past marble and spacious bathroom to the bedroom, and very impressed with huge King bed and ceiling fan cooling the room. Nice desk with ergonomic chair to work from, and elegant/classy decor.
I had a wonderful sleep on the best mattress I've ever had in a hotel, and was greeted at my door (at exactly the time I requested) with the most amazing (and warm) croissants, fresh-squeezed OJ and hot coffee.
I may have found my permanent hotel when visiting NOLA. Nice work to whomever owns this hotel. Keep it up!