Having never been to New Orleans, I chose this hotel based on the reviews I read on here. I did not want a high-rise chain hotel but something with charm. My expectations were not 4 star, so I was pleasantly surprised by our nice room with a balcony and the great front desk staff. We were not right on the French Quarter but a few blocks down (easy walking) so it was nice and quiet at night.
My only request is that they clean the showers better. There was mold growing in the cracks of the tile. Other than that, our room was great.
Also, when we arrived we were really hungry but didn't feel like going far and the restaurants next door to the hotel did not have availability for over an hour, so we were told to visit "Mother's" restaurant down the street. It was exactly what we wanted. Southern flair but quick and easy. So if you stay at the St. James definitely try Mothers for some great quick food.