We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Where do I even begin?” 1 of 5 stars
Review of Baymont Inn and Suites New Orleans

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Baymont Inn and Suites New Orleans to your Saves list
Baymont Inn and Suites New Orleans
2.5 of 5 Motel   |   12340 I-10 Service Road, New Orleans, LA 70128 (Formerly La Quinta Inn & Suites New Orleans Chalmette Area)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Save 15%; Earn 500 Points
Ranked #136 of 155 Hotels in New Orleans
1 review
“Where do I even begin?”
1 of 5 stars Reviewed 1 week ago via mobile

Upon checking in, we quickly saw exposed cords with no outlet covers, soiled pillow cases that hadn't been changed, comforter had semen stains, condom wrapper under bed, box of condoms in bedside table, roach in freezer, toilet would continually run, shower wouldn't drain, dog crap in hallway and was left for over 8 hours after reporting it, 2nd floor smelled like a skunk, manager made racist remarks about her Indian boss in front of us, breakfast milk was spoiled, no eggs even though breakfast had 2 hours left, roaches in bathroom, badly stained carpets, blood stain on mattress. That's all I can remember for now. Don't waste your money. This place should be immediately shut down.

  • Stayed January 2015
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

145 reviews from our community

Traveler rating
    11
    18
    37
    36
    43
See reviews for
50
36
5
17
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 2 weeks ago

Had handicapped room. No chair, hard bed, flat pillows, no where to set soap or shampoo in shower. Breakfast was slim pickings. Exit doors were tied shut with cable ties to force guests to use front door. Could not get out if there was a fire. Room not very clean. Saw two cockroaches in room. Hall hadn't been vacuumed in the two days I was there. Avoid this hotel.

Stayed January 2015, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
1 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel because there was no choice, all the hotels in the area are full during my stay. The room was dirty and there was no trash bin in the room so we had to put our trash in a plastic bag. The bath tub looked like it hadn't been cleaned in years and the luggage trolley was full of trash and difficult to steer because the tires were flat. I wouldn't recommend this hotel to anyone.

  • Stayed January 2015, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed 2 weeks ago

Very full hotel tv not flat screen but ok reception shower very difficult to operate water and get hot water

  • Stayed December 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COLUMBUS
1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel was ok, but not up to Baymont standards. Bath was very dirty, and the maintenance on the unit was abominable. Maid knocked on door at 9:30 on January 1st to clean the room. asked her to come back later, she said she couldn't: to busy. I asked the clerk to have her clean the room later, she said she would make a notation, but the room was never cleaned.
would not stay there again

  • Stayed December 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palatine, Illinois
1 review
1 of 5 stars Reviewed 3 weeks ago

Stayed for 2 nights for New Years (31st & 1st). Room smelled like mildew/mold. Sheets had cigaret burns on it. TV did not have clear picture. Dusty furniture. Bathroom had hair all over the floor and soap residue in the bathtub. Sink was extremely dirty with toothpaste residue all over the faucet. Room door didn't lock/shut properly unless you slam it.

The biggest concern: the desk clerk(s) never asked me for my ID or name every time I asked for a new key to the room I was staying in. Very disappointing!!! I'll never stay here again.

Room Tip: Do not stay here.
See more room tips
  • Stayed January 2015, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Baymont Inn and Suites New Orleans? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Baymont Inn and Suites New Orleans

Address: 12340 I-10 Service Road, New Orleans, LA 70128 (Formerly La Quinta Inn & Suites New Orleans Chalmette Area)
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #136 of 155 Hotels in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn and Suites New Orleans 2.5*
Number of rooms: 142
Official Description (provided by the hotel):
With easy access to I-10, the La Quinta Inn & Suites New Orleans East/Chalmette is only15 minutes from the world-famous French Quarter, Superdome, Riverwalk and best of all... Bourbon Street!The hotel's location is near several local businesses such as the NASA Michoud facility, Exxon/Mobil Chalmette Refinery, Murphy Oil, Domino Sugar, Air Products, Smucker/Folgers Plant, Delgado Fire School, and the Lakefront airport. Guests enjoy an affordable New Orleans hotel that is within eight miles of attractions and shopping, such as Harrah's Casino, Jackson Square, Audubon Aquarium of America & Zoo, Chalmette Battlefield, Plantation Homes, Honey Island Swamp Tours, and countless museums.One of only two interior corridor LaQuinta's in the Greater New Orleans Area, the La Quinta Inns & Suites New Orleans - Chalmette East offers FREE parking, Complimentary Bright Side Breakfast, Complimentary WiFi throughout hotel and a Laptop Station. We welcome all groups and offer complimentary Oversized vehicle parking, including Motorcoaches. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Wyndham, Expedia, Booking.com, Cheap Tickets, Orbitz, Priceline, Despegar.com, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Baymont Inn and Suites New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Inn And Suites New Orleans Chalmette Area
La Quinta Inn & Suites New Orleans Chalmette Area Hotel New Orleans
La Quinta New Orleans
New Orleans La Quinta

Owners: What's your side of the story?

If you own or manage Baymont Inn and Suites New Orleans, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.