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“Overrated” 3 of 5 stars
Review of Baymont Inn and Suites New Orleans

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Baymont Inn and Suites New Orleans
2.5 of 5 Motel   |   12340 I-10 Service Road, New Orleans, LA 70128 (Formerly La Quinta Inn & Suites New Orleans Chalmette Area)   |  
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Ranked #138 of 155 Hotels in New Orleans
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161 reviews from our community

Traveler rating
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    39
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    53
See reviews for
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5
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Cordova
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 2, 2013 via mobile

Check in lady was great. First room smelled and everything felt wet. Hallways were filthy as was the carpet in the room. TV didn't work so called the front desk and she moved us to another room on the 3rd floor. Hallways were still dirty but the room smelled better. I recommend asking for a higher floor room if staying here.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2013

I recently stayed at this hotel and I really enjoyed my stay. I was greeted with the best customer service from your an employee Miss. Anastaia Brown. This young lady was very warm and professional which made my stay even better. Might I add that the rooms were very clean, neat, the bed was comfortable, the bathroom was clean with adequate amount of towels. I will revisit this hotel again.
Thank you Baymont Inn and Suites for your excellent training in staff.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ronald L, General Manager at Baymont Inn and Suites New Orleans, responded to this review, November 21, 2013
We are delighted you enjoyed your stay with us at the Baymont Inn & Suites New Orleans and thank you for the feedback! It is wonderful to hear from our valued customers and appreciate your patronage. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn and Suites New Orleans

Address: 12340 I-10 Service Road, New Orleans, LA 70128 (Formerly La Quinta Inn & Suites New Orleans Chalmette Area)
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #138 of 155 Hotels in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn and Suites New Orleans 2.5*
Number of rooms: 142
Official Description (provided by the hotel):
With easy access to I-10, the La Quinta Inn & Suites New Orleans East/Chalmette is only15 minutes from the world-famous French Quarter, Superdome, Riverwalk and best of all... Bourbon Street!The hotel's location is near several local businesses such as the NASA Michoud facility, Exxon/Mobil Chalmette Refinery, Murphy Oil, Domino Sugar, Air Products, Smucker/Folgers Plant, Delgado Fire School, and the Lakefront airport. Guests enjoy an affordable New Orleans hotel that is within eight miles of attractions and shopping, such as Harrah's Casino, Jackson Square, Audubon Aquarium of America & Zoo, Chalmette Battlefield, Plantation Homes, Honey Island Swamp Tours, and countless museums.One of only two interior corridor LaQuinta's in the Greater New Orleans Area, the La Quinta Inns & Suites New Orleans - Chalmette East offers FREE parking, Complimentary Bright Side Breakfast, Complimentary WiFi throughout hotel and a Laptop Station. We welcome all groups and offer complimentary Oversized vehicle parking, including Motorcoaches. ... more   less 
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Also Known As:
La Quinta Inn And Suites New Orleans Chalmette Area
La Quinta Inn & Suites New Orleans Chalmette Area Hotel New Orleans
La Quinta New Orleans
New Orleans La Quinta

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