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“Everything you really didn't want to think about.” 2 of 5 stars
Review of Baymont Inn and Suites New Orleans

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Baymont Inn and Suites New Orleans
2.5 of 5 Motel   |   12340 I-10 Service Road, New Orleans, LA 70128 (Formerly La Quinta Inn & Suites New Orleans Chalmette Area)   |  
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Ranked #133 of 154 Hotels in New Orleans
Knoxville, Tennessee
Top Contributor
91 reviews 91 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
“Everything you really didn't want to think about.”
2 of 5 stars Reviewed May 28, 2013

This was an experience! When I went to check in the man at the front desk acted like it wasn't his job to fool with checking me in, but he slowly did so with his dirty, creepy long finger nails. (I won't even go into how slow the elevator is) Once I made it to the room you have to very slowly use your key to unlock the door otherwise it will not work. Once in the room, it was dirty, there was dirt all around the base of the walls and beside the nightstand and desk where when and if they vacuumed the cords where not picked up to be cleaned under, and yes folks the dirt included crumbs of food. Upon inspecting the bed (to make sure there were not any bed bugs= coast was clear on that one) There were stains on the sheets and also a blood stay, which reminds me bring a blanket or something they don't put comforters on the bed. Good thing I was paranoid and brought the necessary items to replace all this nastiness. In the bathroom there were wash cloths that had huge holes in them and there was only one temperature of water in the shower which was scalding hot burn your flesh off! There wasn't cold water even though its labeled that way, it didn't exist. Also while here the side door entrance for guest where you can use your room car broke so you had to go around to the front door. You get what you pay for,... glad I was there for the experience not the room! Otherwise the trip would have sucked.

  • Stayed May 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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136 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Southaven
1 review
2 of 5 stars Reviewed May 6, 2013

We could hear every little thing that went on outside our room, which left the night with no sleep before my friends wedding the next morning. The water pressure for a shower is no good either. The water pressure went all the way out mid way through the shower.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gene D, General Manager at Baymont Inn and Suites New Orleans, responded to this review, May 7, 2013
I am so sorry that your stay with us was less than satisfactory.. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue in the room you occupied. In addition, we are re-evaluating our inspection processes to ensure these types of issues do not occur in the future. Again, we are terribly sorry that your experience with Baymont was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience.
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Additional Information about Baymont Inn and Suites New Orleans

Address: 12340 I-10 Service Road, New Orleans, LA 70128 (Formerly La Quinta Inn & Suites New Orleans Chalmette Area)
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #133 of 154 Hotels in New Orleans
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn and Suites New Orleans 2.5*
Number of rooms: 142
Official Description (provided by the hotel):
With easy access to I-10, the La Quinta Inn & Suites New Orleans East/Chalmette is only15 minutes from the world-famous French Quarter, Superdome, Riverwalk and best of all... Bourbon Street!The hotel's location is near several local businesses such as the NASA Michoud facility, Exxon/Mobil Chalmette Refinery, Murphy Oil, Domino Sugar, Air Products, Smucker/Folgers Plant, Delgado Fire School, and the Lakefront airport. Guests enjoy an affordable New Orleans hotel that is within eight miles of attractions and shopping, such as Harrah's Casino, Jackson Square, Audubon Aquarium of America & Zoo, Chalmette Battlefield, Plantation Homes, Honey Island Swamp Tours, and countless museums.One of only two interior corridor LaQuinta's in the Greater New Orleans Area, the La Quinta Inns & Suites New Orleans - Chalmette East offers FREE parking, Complimentary Bright Side Breakfast, Complimentary WiFi throughout hotel and a Laptop Station. We welcome all groups and offer complimentary Oversized vehicle parking, including Motorcoaches. ... more   less 
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Also Known As:
La Quinta Inn And Suites New Orleans Chalmette Area
La Quinta Inn & Suites New Orleans Chalmette Area Hotel New Orleans
La Quinta New Orleans
New Orleans La Quinta

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