I contacted this hotel because a large group of couples were coming for my 30th birthday celebration. Long story short I left messages with the staff, only when they did decide to answer the phone, and was told that management would contact me. On the third attempt I talked to management on a wednesday only to be told that he was clocking out in three minutes and he would call me on friday. At that point I told him that this has been going on for a week he then said I will call you when I get home only to never hear from him. Comfort Suites off Bullard cotacted me as soon as I left a message, had my rooms blocked and contract emailed in less than 24 hours, not to mention the stay was GREAT, staff was GREAT, food was GREAT. I am a choice priviledge member with early check-in and late check-out privilages now! I could'nt imagine what my stay would have been like here since the phone calls can't even be managed properly.

I booked this at the last minute due to hurricane sandy changing my travel plans. If I had more time I would not have stayed here simply because it is not tourist friendly in terms of getting into the heart of New Orleans if you are a tourist with no transport.

As a highway motel this place is perfect for a one night stop right off the I 10 on your way where ever.

The room (118) was fine except you can see that people eat in the rooms. The carpet is a litany of food stains and probably other stains. I had one roach visit, it didn't get a chance to call its mates. Otherwise everything else in the room worked.

They supply a basic but filling breakfast which was welcome as the only bus into town close by runs every 45 minutes or so, and you are about an hour out of town.

They advertise wi-fi but outside of the reception it is poor and in my room it was non existent.

On the plus side the staff I met were polite and helpful. I arrived late i.e 1:30am and I was still checked in even though I was not on the system. Either their system or Booking.Com got it wrong.

As emergency last minute accommodation it worked. Oh ja it cost me about $48 from the Louis Armstrong airport to this place - OUCH!

It was nearly the last free hotel that weekend. Now we know why. Located in a strange looking area near the interstate, it needed security guards at night, which points to obvious security problems in that area. The rooms looked worn down and not really clean. But the most terrible thing I discovered was bed bugs. I explained that problem to the stuff, but the only thing they did was changing the sheets there was no offer of a new room (ok, they were booked out) or at least a discount on the way too expensive price. Not a pleasant experience...

First off, I thought this hotel was in Metairie, La. I checked in @ 1am on 10/26/12. The location looked scary. Rooms are exterior entrance, BAD thing, since prostitution was going on heavy there. I also checked in my room and was exhaisted so i didnt say anything but the ac cover was completely off and it was sooo dirty, the toilet did not flush at all. it was not stopped up but it just Plain BROKE!! I asked for a late check out the next morning and the fd clerk told me I could have one since i was a choice privilege member, Housekeeper still came to knock on door, Once i told the housekeeper i had a late check out. she replied rudely "well, i wasnt told that" and i told her i called and instead of her checking with the front desk agent to see if she had told me that or not. She told me that it was time to check out, and she wasnt told. I had a late check out.... Unless thats the only room left in New Orleans I definetely wouldnt advise this hotel to ANYONE!!!