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“Very Enjoyable Visit!” 5 of 5 stars
Review of Royal Sonesta Hotel New Orleans

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Royal Sonesta Hotel New Orleans
4.0 of 5 Hotel   |   300 Bourbon Street, New Orleans, LA 70130   |  
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Ranked #21 of 153 hotels in New Orleans
Corpus Christi, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Very Enjoyable Visit!”
5 of 5 stars Reviewed July 6, 2014

We recently spent a night at the Royal Sonesta, and we really enjoyed our stay. From the moment we pulled up, the staff was very friendly and accommodating. The folks at the front desk, and all of the bellmen were very helpful, and made us feel welcome. When we had questions about the area, they were more than happy to give us the information we needed. Most importantly, the rooms were clean and well maintained, the beds were comfortable, and the pool was in great shape. Here's a quick breakdown:

Pros: Clean rooms, comfortable beds, very pleasant and helpful staff, nice pool area.
Cons: Some very minor things. First, there were cars parked along the entrance tunnel that descends into the parking garage, which made it a bit difficult to maneuver down the entrance. Also, the comforters on the bed are rather thick, which can make the bed a bit too warm (but, this is very common in most hotels these days, and is easily fixed by removing the comforter). Also, I heard a couple of rowdy patrons walking down the hallway after midnight (but, what do you expect - you're staying on Bourbon Street!). However, please note that those Cons are very minor and are greatly outweighed by the Pros of the hotel.

The only thing we did not get to experience during our stay was the food at the restaurants in the hotel. However, I hear that the restaurants are very good.

All in all, I would definitely recommend the Royal Sonesta if you are staying in the French Quarter. We will certainly be back!

Room Tip: In order to avoid any late night noise from Bourbon Street, we chose to stay in a room overlooking t...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review, July 11, 2014
Reviews like yours are exactly what we strive for! We greatly appreciate your taking the time to share this delightful feedback, and we are so pleased that the Royal Sonesta New Orleans was able to meet your expectations. Please revisit us next time you’re in the Crescent City!
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (729)
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English first
Houston, Texas
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 6, 2014

Stayed here during Essence Festival. It's been over 20 years since I visited NOLA and wanted the full experience. Boy did I get it staying at this hotel! Driving 6 hours then getting to your hotel at check in and your room isn't ready for almost 3 hours is not the business! We weren't happy, but we posted up at the Royal House Oyster bar and dealt with it. Fortunately, that's the only hiccup we experienced at this hotel. We opted for a "quiet room" meaning a room away from Bourbon street, so in that aspect the room IS quiet. But the walls and ceilings are soooo thin you hear every conversation and every move your neighbor is making. You hear the water running from the room above you, just every little thing you're going to hear it. All in all, this is a nice hotel. Very reflective of the Essence of NOLA, I just can't stay on Bourbon again. It was overwhelming! Too "turnt up" as the kids say, but I'm glad for the experience. Nevertheless, we had an awesome weekend!

Stayed July 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review, July 11, 2014
Toni, thank you so much for choosing to stay at our hotel and taking the time to share this feedback. We are glad that you enjoyed your experience, despite how busy the city was for the special event that weekend. On your next visit, you might consider arriving on a Sunday and staying midweek for a quieter, relaxing experience in the French Quarter.
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Indiana en Provence
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 4, 2014

I was dubious with the location being right on Bourbon street, but it was *perfect!* Very nice property, expert staff, nice rooms, and outstanding restaurants. Bonus? The pool was a perfect place to get away from the crowds and heat every afternoon. Walkable to everywhere and an oasis in the middle of the French quarter action. We had a really enjoyable stay. However, be prepared: the elevators are very, very slow, so take the stairs or just get into the slower, more relaxed flavor of the Big Easy.

Room Tip: Make sure you ask for a "quiet room" away from the Bourbon Street noise.
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  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review, July 11, 2014
Thank you so much for choosing to stay at our hotel and taking the time to share this feedback. We are glad that you enjoyed your experience, despite how busy the city was for the special event that weekend. On your next visit, you might consider arriving on a Sunday and staying midweek for a quieter, relaxing experience in the French Quarter.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 3, 2014

This was our first leisure trip to New Orleans. Selecting a hotel in an unknown destination is a gamble. We selected Royal Sonesta based on booking.com and Trip Advisor reviews. The location was perfect and we would stay here again.

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Sonesta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review, July 11, 2014
Thank you so much for deciding to stay at the Royal Sonesta New Orleans on your first visit to the Crescent City and for taking the time to share this valuable feedback. We are glad that you enjoyed your stay, and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 3, 2014 via mobile

Great location to everything. Staff was so nice. The room was a little small for me but overall great!
Hot shower with good water pressure. Clean!!! The bed was very comfortable. That was a must since we stayed a week. The A/C was tough enough to keep me cool after hot walks in the quarter. I will stay there again.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review, July 11, 2014
Cassandra, thank you so much for choosing to stay at the Royal Sonesta New Orleans and taking the time to share this valuable feedback. We’re excited to tell you that a hotel-wide renovation is planned for next year and will touch each room from top to bottom, including new A/C units. We are glad that you enjoyed your stay, and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

We celebrated my 50th birthday there and I have to say the hotel was the best! There were six of us The location was perfect, we could walk anywhere and the canal street car line was a few blocks away, a great way to see all of NOLA!. I have stayed at other hotels in NOLA and will always return to the Sonesta for sure! The hotel staff were exceptional and the hotel was just a little "piece of heaven" You cannot go wrong with the R club and the pool area was an added bonus! Thank you to the hotel staff again for a great birthday!! I am planning another trip soon!

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review, July 11, 2014
Theresa, we are honored that you chose to celebrate your birthday with us and took the time to share this delightful feedback. The Royal Sonesta New Orleans is pleased to have met your expectations for such a special occasion. We can’t wait to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Satellite Beach, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 2, 2014 via mobile

In Nola for business and was very surprised that this was a selection under corporate travel board French quarter walking distance to everything and yet easy access to Highway 10 for client meetings. The staff here is very friendly and welcoming and after seeing you once greets you by name...only thing they could improve is having ready access to coffee you have to go downstairs and buy it in the little café :( The bellman the valets the door greeter and the front desk as well as housekeeping have all been very gracious one of the wonderful things about coming to New Orleans is the culture of service looking forward to using this hotel is my homebase for repeat business trips

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen M, Manager at Royal Sonesta Hotel New Orleans, responded to this review, July 11, 2014
Londa, thank you for always choosing to stay at the Royal Sonesta New Orleans and taking the time to share this valuable feedback as a business traveler. Please know that we are listening to feedback like yours and will have in-room coffee makers coming next year with the completion of our hotel-wide renovation. We are glad that you enjoyed your stay, and we look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Sonesta Hotel New Orleans

Address: 300 Bourbon Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in New Orleans
#14 Romantic Hotel in New Orleans
#14 Business Hotel in New Orleans
#18 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Sonesta Hotel New Orleans 4*
Official Description (provided by the hotel):
The Royal Sonesta Hotel is an Authentic New Orleans Experience located in the heart of the French Quarter on world famous Bourbon Street, within steps of world-famous restaurants, antique shops, and premier tourist attractions. A landmark in New Orleans since 1969, its atmosphere reflects a strong European influence and Southern charm, with its elegant marbled lobby, tranquil fountains and sparkling chandeliers. The 500-room hotel features a secluded tropical courtyard, a beautifully landscaped outdoor pool, fitness center and five unique restaurants and lounges. ... more   less 
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Also Known As:
Sonesta Hotel New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta New Orleans
Royal Sonesta Hotel

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