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“Beautiful hotel - not for you if you want to get some sleep at sometime during the night” 4 of 5 stars
Review of Royal Sonesta Hotel New Orleans

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Royal Sonesta Hotel New Orleans
4.0 of 5 Hotel   |   300 Bourbon Street, New Orleans, LA 70130   |  
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Ranked #21 of 153 hotels in New Orleans
Plano, Texas
2 reviews
“Beautiful hotel - not for you if you want to get some sleep at sometime during the night”
4 of 5 stars Reviewed December 1, 2012

This place is beautifully appointed and charming. The staff is wonderful. This place is on the main drag. If you want to be in the center of it all and don't mind not sleeping until 4 a.m., this place is for you!! I do believe there are rooms that don't oversee the main drag and I wish I had one of them. If so, my review would be slightly different. If pleasure is the reason you are here - go for it. If you want the craziness and the debauchery the French Quarter has to offer with 5 star accommodations - go for it! If you are there for business, look slightly further.

Room Tip: Know your appetite for being in the center of it all and your need for sleep. Communicate that in a...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 30, 2012

Stayed at the Royal Sonesta in June 2012 because I wanted to be near Bourbon Street being that having a car was pointless. It was the best decision I made because it was right in the middle of all the action. Check in was very easy and quick. The room, though small and a little dated, was very comfortable. And the best thing I enjoyed about this hotel was that when I was ready to escape the "fun" of Bourbon Street, I could walk through the doors of the Royal Sonesta and enter a totally new world where I felt safe.

Room Tip: If you are a light sleeper, do not choose a room facing Bourbon Street.
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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toronto
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 28, 2012

Stayed in September 2012. First time in N'awleans. This is a lovely hotel inside and out. You can't get any closer to all the craziness of the French Quarter/Bourbon Street experience. Ornate, refined lobby with fresh flowers everywhere. Great Blues/jazz club right off the lobby. The staff were friendly, enthusiastic and always helpful. We really enjoyed the interior "courtyard" with lots of pool action, easy-going bartenders and other guests from all over the place.
Now, we had a few minor issues. The door and lock combo to the courtyard was misaligned and difficult to open and close. Nice looking door, but not very functional. Perhaps the worst surprise was our first night when we arrived from Canada via Arkansas. Opened up some drawers to put our clothes away and found in the drawers.........drawers (AKA underwear), just slightly used, quite racy and exotic, I might add. Next drawer contained some very colourful wigs or they might have been hair extensions, also slightly used looking so we knew it wasn't some strange local gift, like a shower cap or some such freebie. The last things we found were a few plates and some cutlery. This appeared clean and unused.......which was great because I then used the cutlery as salad tongs, gingerly picked up the skimpys and wigs, put that gross stuff on the plates and deposited the drawer "surprise package" in the garbage without having to touch it with my hands. Luckily we had some sanitizer (don't leave home without it), so we used that on the drawers, waited 'til morning, then unpacked our clothes and put them in the drawers. To be fair, maybe the maids do not check drawers as part of their cleaning routine. If they don't, they should. Finding this stuff was an unpleasant experience, but it makes for a good story, and in some ways, mirrors the New Orleans style. We howled about it later. No harm done really. Perhaps the previous occupants had too much of a good time on their last night. Yup, that could happen. All in all, this is a good hotel in a great city. You should go.

Room Tip: Outside rooms have great balconies for "party central". Inside rooms are quieter and overl...
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sebring, Florida
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 25, 2012

Stayed 11/18 - 11/21. Hotel is in a great location, very helpful staff. Room were very very clean. Right in the middle of all the action of Boubon street. If you are looking for a upscale hotel right in the action this hotel is perfect.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Baton Rouge, Louisiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 25, 2012

I am normally in New Orleans during the Thanksgiving weekend and have stayed at a lot of properties. This was the first time I stayed at a property directly on Bourbon Street in the middle of the quarters. It was an elegant property and a great experience. Once inside of the property you could not tell you were in the middle of Bourbon Street. The hotel has the Irvin Mayfield Jazz Playhouse which offers free concerts from the local musicians nightly. Friday night's entertainment was excellent. The hotel has a beautiful pool and garden courtyard with rooms that open up to each. The scenery is beautiful. The entire hotel staff was pleasant and very accommodating. I look forward to staying here again.

Room Tip: All of the rooms appeared to be a great choice.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 25, 2012 via mobile

My family came to New Orleans for three
nights to enjoy the city and stupidly chose the "Royal" Sonesta as our hotel.
When you walk in, the lobby is very nice and deceptively makes you feel as though this is a fabulous hotel. But the rooms show the truth; water pressure is low, toilets are earsplitting when they flush and do not work well, the pillows are very uncomfortable, and the carpets are worn along with the furniture and chair.
The bellhop suggested the restaurant r'evolution downstairs, which was the highlight of the hotel. But he also suggested a restaurant for breakfast that was even more expensive than the pricey dinner from the previous night.
The location of this hotel is a joke. Many people only know about Bourbon Street in the French Quarter when it comes to New Orleans, and that is a mistake. From 4 pm to 7 am, Bourbon is loud, crowded, and pretty nasty to say the least. The clubs with showgirls and nude posters just don't tie in to the history and architecture of the area for some reason I don't understand. The hotel is loud during the night, with shouting and whooping from mostly drunken people. It is easy to wake up at night and very hard to go back to sleep.
The Bottom line: look for a hotel on Royal Street, a quiet road a block from bourbon which is lined with galleries and restaurants minus the problems of Bourbon. Or try the Garden District and visit the French Quarter instead of staying there.


  • Stayed November 2012
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duluth, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 25, 2012

Great hotel right on Bourbon Street! The hotel is absolutely beautiful! Especially during the holidays. The staff was excellent. If you don't mind spending a little extra cash, I'd recommend staying at this hotel. I never checked out the pool though. I spent most of my time out on the streets partying.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Sonesta Hotel New Orleans

Address: 300 Bourbon Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in New Orleans
#14 Business Hotel in New Orleans
#15 Romantic Hotel in New Orleans
#18 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Sonesta Hotel New Orleans 4*
Official Description (provided by the hotel):
The Royal Sonesta Hotel is an Authentic New Orleans Experience located in the heart of the French Quarter on world famous Bourbon Street, within steps of world-famous restaurants, antique shops, and premier tourist attractions. A landmark in New Orleans since 1969, its atmosphere reflects a strong European influence and Southern charm, with its elegant marbled lobby, tranquil fountains and sparkling chandeliers. The 500-room hotel features a secluded tropical courtyard, a beautifully landscaped outdoor pool, fitness center and five unique restaurants and lounges. ... more   less 
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Also Known As:
Sonesta Hotel New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta New Orleans
Royal Sonesta Hotel

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