Lovely hotel during our anniversary vacation...with a couple gripes.
To get to our room, 322 which was 3rd floor at the back courtyard, we had to take an elevator to the 2nd, walk down a hallway, past the service stairs back outside and up a flight, because the elevator doesn't go up to our room, nor to the area of our room. That's awful when you're carrying luggage, or when it's raining outside and you want to go down for breakfast. What a horrible design. We ended up taking the service stairs during our entire stay...which is not pretty. If you plan on making your guests take stairs to the 3rd floor, at least make it something to look at.
Now for the room. Pretty. But TINY. We walked into the room and practically walked into the bed. WTH. View was of NOTHING. Wait no,the view was of an alleyway, dressed up with plants. But you can hear the vents in the alley the entire time. I was soooo disappointed. I was wondering, where are all the rooms they advertised!?!?
Courtyard was beautiful. Continental bfast was superb. Great coffee, yummy eggs, best bacon we've ever had, croissants, chocolatines, cereals, juice, yog, fresh fruit. Extremely clean. Would have liked it if someone came around to refill our coffees rather than getting up every time, but that's ok.
Staff was absolutely amazing. Kind, forthcoming & helpful.Except for one guy working the counter (don't know his name....the only white guy there). We asked suggestions on restos...he had no idea what good restos were in the area & when we asked what he thought of Mr. B's & Acme, just shrugged and said he couldn't tell us. REALLY? Perhaps you shouldn't be working as Concierge. Thank goodness for the other employees who were exceedingly helpful.
Area can't be beat. All the good restos were around the corner (Mr B's, Acme, GW Fins - ALL A MUST in NOLA). A few steps from Bourbon so it's close to the action, but quieter than other options. And it gets LOUD in the French Quarter.
All in all great little hotel. I would recommend it to friends. We will however try other hotels in the area next time. For location & size of our room, we should have been charged less than others.