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“A good stay in the French Quarter” 4 of 5 stars
Review of Hotel Mazarin

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Hotel Mazarin
3.5 of 5 Hotel   |   730 Bienville St., New Orleans, LA 70130 (French Quarter)   |  
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Ranked #4 of 154 Hotels in New Orleans
Kendal, United Kingdom
2 reviews
“A good stay in the French Quarter”
4 of 5 stars Reviewed December 6, 2012

Previous reviews had left me a little worried about what I would find, I had not stayed at this hotel since it was the St Louis some years ago. But either the previous reviewers has been very picky or they have done a complete update of thier services.
The front of the hotel was undergoing redecoration which was a little inconvenient but it has to be done sometime and I guess this was the quiet period for them.
Service was excellent and friendly, from the first couple of times I phoned to check up on things, through all the time I was there. Car valet was prompt, I had allowed time to get my car, but on both occasions I needed it they got it out in less than 5 minutes.
By US standards the room could I guess have been considered a little small, but by my European standards it was fine. Well decorated and clean. Housekeeping were there at 9am each day and a second check was made in the afternoon to ensure all was well. The room I had 201, would be considered noisy by some (elevator and aircon noise) but it was not so bad I felt I had to move and apart from some very noisy party animals leaving the elevator at 2am I found it acceptable. The room could have benefited from some kind of small desk for my laptop, but then many people probably do not work whilst there.
Breakfast was very good, though after 4 mornings it was getting more difficult to find something different (at least to my taste).
The hotel has an excellent location for all parts of the French Quarter.
Check prices as they seem to vary considerably depending on events, but at the price I paid I considered it very good value and would definitely stay there again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,444 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (565)
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English first
california
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 5, 2012

Our stay was wonderful..This hotel thinks of everything for your comfort. Great to have a breakfast waiting each morning and it too was great, such variety. The service was out of this world. I had trouble with printing our boarding passes and the desk clerk was very helpful even tho he was extremely busy. The locationb was the best! I'm looking forward to coming back.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 29, 2012

The Hotel Mazarin is great- but there were some visual items I had issues with. First of all, the paint was damaged on the exterior during the hurricane two months ago and they are having trouble getting permits to correct- so the exterior looks VERY bad right now. Next, the "tarp" over the courtyard looks very bad and appears to be for painting. Not sure why they even have it as no other quarter hotels have tarps over their courtyards. They claim it's to keep the plants warm. The wine bar was closed half the time during my stay for reno, then the wine bartender died in a car accident. While I was there every hotel had up their Christmas decorations except Hotel Mazarin- they started to put theirs up on 11/27. There is no water in the courtyard fountain and I was told that was due to a leak. Also, By looking at the 5th floor hotel floorplan, I could tell I was given the smallest room on the 5th floor, even tho I paid for a deluxe King.
The breakfast was great and the staff very friendly.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, La. USA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2012

Wonderful hotel with friendly and helpful staff and has a great location. Beautiful renovation of the historical St. Louis Hotel. Has a European feel. The rooms can be small, but very well done.
The breakfast was amazingly good and the buffet line was kept clean and food fresh.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 27, 2012

This was a beautiful hotel in the heart of the action, but still intimate and quiet. Although being basically on Bourbon St. during a very busy weekend (Bayou Classic weekend), I was amazed by how quiet and peaceful it felt after walking in the hotel doors, it was like an oasis from the madness! The rooms were very clean, elegantly appointed, and extremely comfortable.

We stayed at the Hotel Mazarin while in New Orleans for our wedding... The staff was unbelievably helpful and accommodating, we were amazed! The staff went out of their way to down a steamer so I could steam my wedding dress that got creased during our flight. The banquet manager brought it to our room, gave us a lesson on how to use it, and then brought up a bottle of champagne. These days, it is rare to encounter places that go beyond what is 'required', and go above and beyond to make your stay special. From the friendly and helpful front desk staff, to the hot breakfast that was served from 7-12, they exceeded what is expected to make it a pleasant and guest-centered experience.

I will stay at Hotel Mazarin every time I come to Nola! I'm hooked!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2012 via mobile

Loved it, loved it, loved it. Three nights in the heart of the quarter, yet such a serene setting. It was easy access to everything we wanted to do. The room was comfortable and we were impressed with shower set up. I really enjoyed our daily breakfast and learned everything tastes better with Tabasco. Would definitely come back.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed November 26, 2012 via mobile

I enjoyed this hotel. It is quiet - especially for being one block off Bourbon. The rooms are small but you get the feel you are in a European hotel. In fact most of the guests appeared to speak French. The bed was comfy and the decor very welcoming. The area has many cute shops and restaurants in easy walking distance.

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hotel Mazarin

Address: 730 Bienville St., New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#1 Business Hotel in New Orleans
#6 Romantic Hotel in New Orleans
#6 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Mazarin 3.5*
Number of rooms: 102
Official Description (provided by the hotel):
A luxurious boutique hotel in the heart of the quarter. Enjoy the following complimentary amenities: Wi-Fi, Breakfast, Fitness and Business Center access, In-room Bottled Water & Coffee, Local Calls. ... more   less 
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Also Known As:
Saint Louis New Orleans
Hotel Saint Louis

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