I think this is a great hotel but not sure if it really deserves it's extremely high rating. Service is TOP notch. No complaints there at all. However, you can tell at one time the hotel was grand but now it just looks old. Everything is definitely in good condition but it could use some updating especially the rooms. We had a suite room but didn't have a microwave...huh? The bathroom, not cozy at all....they need to beautify it. Nice linens, robes and towels.
The suites are bargain priced. Any hotel on the same level would not have a suite for $300! That's what we paid for ours and it was during the Essence Music Festival a huge event.
Perfect location in Central Business District. Right across the street from Harrah's.