We have stayed in a majority of the New Orleans hotels and this one ranks up there as one of the nicest. We booked a great deal on a full suite and we were on the sixth floor. Getting there is less stressful than most of the other hotels since the entrance is off a quiet street. You pull into a private courtyard so you don't have people honking their horns behind you. We used valet and the fee was pretty high at $44 per night. Valet was efficient. The lobby at this hotel is easily one of the nicest in NO. It is beautiful. Check in was quick. The elevators here are some of the fastest elevators I have ever ridden. You don't have to wait long.
Our full suite was 800 sft with a living room separated from the bedroom by French doors. There is no sleeper sofa in living room. There is a separate spacious vanity off the bedroom. The bedroom had two very comfortable queen beds. The tub in the bathroom is large and the water pressure was good.
Now for the nit picking. There was a relatively large bloodstain on one of the bed covers. Not sure how housekeeping could have missed that as it was in an obvious place. In the bathroom there was a large piece of tile that was taped in place with clear tape. It just looked cheesy and out of place in a hotel of this caliber. There was also numerous marks and damage to the wall in the living room. The balcony faced the city and the view was of local construction complete with jackhammers (not the fault of the hotel). I recommend a higher floor for better view.
One other strange thing here is that there are only a couple ice machines. There was one on floor 4 and floor 10. You have to travel to get ice.
We ate room service for breakfast and the service was excellent and so was the food. It was a bit pricey as we spent about $122 for a breakfast of 4 people.
Lastly, the pool on floor 4 is beautiful with a large deck. We went swimming around 6pm and it was empty but all the trash cans were overflowing with beer cans and there were only three clen towels left. When we left the pool somebody came by to clean up.
Overall this is a great hotel, but unless you can get a relatively good rate, I would recommend another hotel. I think the biggest problem is that we went in with very high expectations and it just missed.