My husband and I stayed at the Windsor Court for a long weekend. Even though it's situated in the heart of downtown New Orleans, the hotel feels secluded from the hustle and bustle of the city as you pull in to its private entrance. Despite the feeling of seclusion, it is in walking distance to the WWII museum, Harrah's, Canal Street, the French Quarter, and many other attractions. We stayed in a suite on the 11th floor. Our room was very spacious. My husband appreciated the work desk while I enjoyed the large dressing room area, separated from the bathroom. We did have some wifi issues in our room that could not be fixed without changing rooms. The wifi service only worked with our laptop computer and not with our other devices such as the iPad and Kindle. We believe this was due to the room's location in the hotel. The Grill Room provides a nice breakfast, albeit pricey for everyday breakfast. The concierge makes good recommendations and happily sets up reservations anywhere upon request.
Our only complaint about this hotel was the poor housekeeping. The hotel overall is immaculate, however, our daily room cleaning service left a lot to be desired (trash cans not emptied, coffee not replaced, dirty coffee mugs, and my favorite... Doritos left behind on the floors by the housekeepers). This was certainly not the type of service you would expect at such a beautiful hotel and with a long-standing reputation for its luxury and class. While it was disappointing, the hotel management did provide us a discount for one of the days during our stay.
The hotel spa is highly recommended. It is clean, tranquil, and quite relaxing. While I can't speak for all of their services, the massage services were a great way to kick off our vacation.
Overall, the hotel is a wonderful get-away with beautiful surroundings and good service.
- Also Known As:
- Windsor Court New Orleans
- Official Description (provided by the hotel):
- Located in the Central Business District, just three blocks walking distance of the French Quarter, Mississippi River and Warehouse/Arts District, Windsor Court Hotel is a AAA Four Diamond and Forbes (formerly Mobil) Four Star Awarded hotel. This luxury hotel has almost all-suite accommodations; an outdoor heated swimming pool; Club Level accommodations including a private lounge; newly opened boutique Spa; two cocktail lounges featuring live music nightly; a salon for traditional Afternoon Tea; and the most premier AAA Four Star and Forbes Four Diamond Restaurant in the city, The Grill Room. ... more less
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