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“Fabulous Hotel!!!” 5 of 5 stars
Review of The Westin New Orleans Canal Place

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The Westin New Orleans Canal Place
4.0 of 5 Hotel   |   100 Rue Iberville, New Orleans, LA 70130-1106 (French Quarter)   |  
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Hotel amenities
Special Deal
Complimentary Breakfast
Ranked #89 of 153 hotels in New Orleans
Birmingham, AL
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Fabulous Hotel!!!”
5 of 5 stars Reviewed August 24, 2010

Great Location! Great Service! Great View and Pool!
Will defintely go back to this hotel!
Room was awesome!

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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897 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, North Carolina
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 22, 2010

I have been staying at the Westin Canal Place for the last 13 years for business. It's an excellent convention hotel and I will continue to stay there. The bellmen provide excellent service, the front desk is above average, and I may have caught the concierge on a bad day...she was good at making the reservation for me, but didn't seem too well-versed or interested in my questions about restaurants and/or sight-seeing tours.

The rooms are clean and well-appointed, but nothing that stands out. It doesn't seem to have much "New Orleans" in the room. I could have easily been in Houston, Chicago, or Denver. No complaints about the room, just pretty "standard" which I found odd in a city with so much local culture and flavor.

The highest point of the stay was the hotel restaurant. One of the better breakfast buffetts that I've had. Surprisingly fresh and delicious. Lunch with a colleague in the hotel restaurant included the best gumbo that I had during the entire trip (not the best food overall, but by far, the best gumbo).

Keep in mind you have to take two separate elevators to get to your room. One from ground to the 11th floor lobby, then a second set of elevators up to the room. None of the are speedy or swift. The Business Center is average, and when trying to print boarding passes to fly out, I had to call down to have more paper delivered to the business center.

Proximity to the French Quarter, great restaurants, Harrah's Casino, and other tourist attractions is excellent.

  • Stayed August 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 20, 2010

Hotel is right on the riverwalk, across the street from the Aquarium and Harrahs Casino. We didn't move the car for 4 days because we could easily walk to Bourbon Steet and all attractions and resturants. Not driving seems key in the French Quarter because parking is a nightmare. The pool is located on the roof which is very cool. Floor 1-10 are a mall and parking garage and floor 11-29 are the hotel. The registration desk is on floor 11. The beds were very comfortable and the views were awesome from the rooms. I like that their elevator system keeps people that don't belong in the hotel out. You also have to have a room key to access a room floor in the hotel. They have valet parking if you prefer but it's very expensive. You also have to pay for internet service.

  • Stayed August 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Scandia, Minnesota
Top Contributor
159 reviews 159 reviews
144 hotel reviews
Reviews in 106 cities Reviews in 106 cities
335 helpful votes 335 helpful votes
5 of 5 stars Reviewed August 17, 2010

The price was decent and I got a great room because of my Starwood status. I concur with everyone regarding the view, the cleanliness and the ability to walk to everything. The upscale mall it's attached to was very convenient but for me, the roof top pool seals the deal.

  • Stayed August 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Little Rock
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 17, 2010

We arrived for a one night, pre-cruise stay at the Westin about 10am and they allowed us to check on in, which was very nice. We had a special $89 rate thru a travelzoo promotion that included two drink vouchers. Parking was convenient in the deck at Canal Place & the hotel stamped our parking ticket for a two dollar discount ($16 for 24 hrs).

We had an issue with the heat/AC in our room and they moved us immediately, even going to get us new keys for us so we didn't have to go downstairs.

The view from the lobby is fabulous, overlooking the river. Room view was even better from the 24th floor. The room was clean and the location was unbeatable. When my daughter went to the front desk to ask a question, they asked if they could send cookies to the room that afternoon. It was a nice touch and she was delighted. Overall it was a great stay and we would definitely stay here again!

We have stayed at the JW Marriott, Omni Royal Orleans, Ambassador, Royal Sonesta & Le Pavillion and I think the Westin is my favorite.

Stayed August 2010, traveled with family
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Saint Paul, Minnesota
Top Contributor
162 reviews 162 reviews
42 hotel reviews
Reviews in 84 cities Reviews in 84 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed August 8, 2010

The room was clean and the bed comfortable. I did notice that you could easily hear people in the hallways talking (esp. cleaning staff). So as long as you're not trying to sleep during the day, it's pretty good. I didn't think to ask for a room w/a river view, instead of a downtown view, so if you're thinking of coming to this hotel, ask what views the room has. We were able to walk everywhere that we needed to go, so it is well located, too.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed July 31, 2010

Enjoyed staying at this hotel, nice rooms, great view. Central location, would stay again. Concierge Julie was great, she was multitasking like a demon but got me booked on a tour at short notice.

Stayed July 2010, traveled with friends
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Additional Information about The Westin New Orleans Canal Place

Address: 100 Rue Iberville, New Orleans, LA 70130-1106
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotel in New Orleans
#56 Business Hotel in New Orleans
#67 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin New Orleans Canal Place 4*
Official Description (provided by the hotel):
The Westin New Orleans Canal Place is downtown just steps from the French Quarter, the Convention Center, Jackson Square, and the central business district. Offering a rooftop pool and free wifi. ... more   less 
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Also Known As:
Westin New Orleans Canal Place Hotel New Orleans
New Orleans Westin
Westin Canal Place
Westin Hotel New Orleans

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