I've stayed here hundreds of nights over the years. I also recently reviewed this property. First, I rarely get my faxes and true to form tonight my boarding pass was lost. I finally had to go to the front desk and get a personal email from A lovely front desk clerk who printed and handed to me. This is a hotel that needs a management reshuffle. I am here a few times each month for over ten years and I never see the same face at the front desk. I also eat regularly at the hotel, tonight in the only choice called the Green Bar, where they serve at night and not a true restaurant. It was so dark, no way to read menu or to see my meal when served. Asking why, I was told, "Corporate orders." Hmmm. My office is in this complex and it makes sense for my stays. Please get your act together for your business customers who wish for you to be a good hospitality choice.
- Official Description (provided by the hotel):
- The Westin New Orleans Canal Place is downtown just steps from the French Quarter, the Convention Center, Jackson Square, and the central business district. Offering a rooftop pool and free wifi. ... more less
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- Also Known As:
- Westin New Orleans Canal Place Hotel New Orleans
- New Orleans Westin
- Westin Canal Place
- Westin Hotel New Orleans