Not impressed with our 5 day stay at this hotel for it's price. Apart from it's location for shopping and Casino and the nice river view, the hotel could do with some up dating and refurbishing. The room we were given had a noisy vent fan.We notified reception on this and apart from sending someone to look at it with no improvement, the reception staff seemed indifferent. The concierge was helpful with information. Room and bathroom cleanness was superficial and odors were camouflaged with chemicals. Pillows had a faint smell of urine! the sink taps in the bathroom was loose and wobbly. On our last day (Saturday) the room was not done or cleaned until we called reception at 6 pm to have it done, although we were out all day! Will not be going back, lots of other hotels to consider for next visit.
- Official Description (provided by the hotel):
- The Westin New Orleans Canal Place is downtown just steps from the French Quarter, the Convention Center, Jackson Square, and the central business district. Offering a rooftop pool and free wifi. ... more less
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- Also Known As:
- Westin New Orleans Canal Place Hotel New Orleans
- New Orleans Westin
- Westin Canal Place
- Westin Hotel New Orleans