I had a business conference at the Westin last week and I have never experienced such poor customer service. We were unfortunate enough to have Tamika check us in and she was not only unhelpful but downright rude and aggressive. The night before we stayed at the Sheraton and the front desk there was very nice and helpful. Everyone in our group agreed the Sheraton was much nicer and had much better service. Also the hotel is next to the train track so ask for a room far from it or bring your earplugs.
- Official Description (provided by the hotel):
- The Westin New Orleans Canal Place is downtown just steps from the French Quarter, the Convention Center, Jackson Square, and the central business district. Offering a rooftop pool and free wifi. ... more less
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- Also Known As:
- Westin New Orleans Canal Place Hotel New Orleans
- New Orleans Westin
- Westin Canal Place
- Westin Hotel New Orleans