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“This hotel is totally fine” 4 of 5 stars
Review of The Westin New Orleans Canal Place

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The Westin New Orleans Canal Place
4.0 of 5 Hotel   |   100 Rue Iberville, New Orleans, LA 70130-1106 (French Quarter)   |  
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Breakfast for 2 Included
Ranked #95 of 154 Hotels in New Orleans
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
“This hotel is totally fine”
4 of 5 stars Reviewed October 24, 2013

This hotel is clean with large rooms, great views, and is well located. It is not luxurious, however. We booked using starpoints so felt that we got what we paid for. It's a big hotel so if you are expecting personal touches, look elsewhere. I wouldn't book this is if I was looking for an extra special getaway or luxury, but for a nice hotel in a great location, I'd stay here again.

Stayed October 2013, traveled as a couple
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806 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (254)
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Lansing, Michigan
Top Contributor
72 reviews 72 reviews
19 hotel reviews
Reviews in 39 cities Reviews in 39 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed October 22, 2013

Was a little nervous after reading the reviews here but we were very pleased with every aspect of this hotel. The service, location and accomodations were perfect for our pre cruise stay of 2 nights. The beds were super comfortable, the view from our 27th floor room was amazing, the pool was clean and fun and much appreciated after a hot day in the Quarter! Would absolutely LOVE to go back!!

Room Tip: Ask for a river view!
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 20, 2013

Great place to stay when visiting New Orleans. The staff will bend over backwards to make your stay a pleasant one. On a scale of 1 - 5, I would grade the staff a 6. Rooms were very nice but you can almost see the need for a little bit of an upgrade. Room rate was quite good but the taxes are ridiculous. Stadium tax - $15.00?

Room Tip: Get a room with a River view.
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  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fareham, United Kingdom
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 20, 2013

Great location in the heart of New Orleans. Requested a high room with a view of the Mississippi. No problem - stayed on the 27th floor - what a view! We watched barges going up and down the river - the steam boat going in and out and at night it was just amazing. This hotel is right on the edge of the river. No noise whatsoever but within walking distance of all the fun. Loved New Orleans, so much to see and do.

Room Tip: Ask for a high room with a view of the river.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Morgan City, Louisiana
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 18, 2013 credit card Amex Card Member Review

We stay here about 50% of the time when we visit NOLA. The only other places we stay are the W New Orleans, and the W French Quarter since we are loyal Starwood Preferred Guest members. Other than the lobby being located on the 11th floor, this hotel has everything. It's connected to One Canal Place (a high end shopping center with a first class movie theatre (TheTheatres at Canal Place) which is adults only and serves some great food. The hotels rooms either have a great view of downtown, or a spectacular view of the bend in the Mississippi river and the French Quarter.

Stayed September 2013, traveled as a couple
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Cleveland, Ohio
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 18, 2013 via mobile

I'm split on this hotel. Pros: decent location (close to FQ and casino) great views from 11th floor lobby, helpful valet employees. Cons: the walls in the guest rooms were stark white and looked more like a hospital room than a hotel, I question the overall cleanliness of the hotel. In general, it's a forgettable hotel....much better options available!!

  • Stayed October 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Austin, Texas
Top Contributor
82 reviews 82 reviews
69 hotel reviews
Reviews in 43 cities Reviews in 43 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed October 16, 2013

We had a large group taking up ten rooms. It was quite the chore to get folks checked in as they had some issues on their end with their reservation system. However, the staff came through in a pinch and we were thankful for that.

- Pretty exceptional area in NOLA - close to the convention center but also super close to French Quarter (the convention center hotels are a HIKE to the FQ)
- This property is WORN OUT..everything about it is in rather desperate need of repair: elevators, lobby, hallways, bathrooms, and the like
- Rates are average
- The poor condition of the property would have initially indicated a lower, but the service was good to the point that I have to say three...they bent over backwards to accommodate us and meet some unique requests

Clean yourself up, Westin New Orleans Canal Place

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin New Orleans Canal Place

Address: 100 Rue Iberville, New Orleans, LA 70130-1106
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotel in New Orleans
#61 Business Hotel in New Orleans
#67 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin New Orleans Canal Place 4*
Number of rooms: 438
Official Description (provided by the hotel):
The Westin New Orleans Canal Place is downtown just steps from the French Quarter, the Convention Center, Jackson Square, and the central business district. Offering a rooftop pool and free wifi. ... more   less 
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Also Known As:
Westin New Orleans Canal Place Hotel New Orleans
New Orleans Westin
Westin Canal Place
Westin Hotel New Orleans

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