I recently stayed 3 nights at the Westin Canal Place. We have stayed at this hotel in past. We've always liked it. It's a great location right across the street from Harrah's. It's also right on the edge of the French Quarter. The room we had was on the 16th floor. We got to the room very quickly. Found out the TV, phone and toilet were not working. The maintenance crew got everything fixed in 2 hours. The ice machine on our floor was broken the entire time. So, we were always on the prowl for ice. Thermostat in the room was broken but it was too the good. Ran constantly. The room was cold but that was fine since it was hot and muggy outside. The second night, my husband and son were coming from the 17th floor from an ice run. They shut the door. Two pictures and the thermostat fell off of the wall. We called but it wasn't fixed until the next day. Sunday, our room service order was delivered to the wrong room. The front desk was very apologetic and took the meal and one night's stay off or bill. This room was clean but very tired. We will try the Westin again but because of the staff, not the quality of the room.
- Official Description (provided by the hotel):
- The Westin New Orleans Canal Place is downtown just steps from the French Quarter, the Convention Center, Jackson Square, and the central business district. Offering a rooftop pool and free wifi. ... more less
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- Also Known As:
- Westin New Orleans Canal Place Hotel New Orleans
- New Orleans Westin
- Westin Canal Place
- Westin Hotel New Orleans