Bottom Line: Great 4+ star hotel right at the edge of the French Quarter, perched atop a mall and right on Canal Street. Phenomenal lobby area on with a massive window view of the Mississippi and French Quarter. Comfortable spacious suites and terrific service.
I stayed at the Westin for a business conference. Driving in from the airport, be aware that the Westin sits atop a parking garage and mall, and the drive-up entrance is at the rear of the building (from Canal Place), which can be a little confusing for tourists. Parking is in the garage itself (and not cheap, but convenient).
Westin's service is impressive. My stay had been extended by a day, and I knew it was booked solid. When I presented my request to extend a day along with my (barely used) bonus points card, I was immediately upgraded to a suite and told the extra day posed no problem - and at the conference group rate. Talk about locking in my future business! The concierge was also terrific. When I asked her for a map and recommendations for oyster restaurants, she gave me three, along with background and history of each and drew directions for me. And those recommendations were spot on.
The suite room was enormous, facing out over the modern city. Wifi, very comfortable bed and bedding, and a large bathroom with a standshower and huge vanity. I believe I received a renovated room - they had signs up about it - everything was super modern and fresh.
No complaints here and I would certainly stay here again.
- Official Description (provided by the hotel):
- The Westin New Orleans Canal Place is downtown just steps from the French Quarter, the Convention Center, Jackson Square, and the central business district. Offering a rooftop pool and free wifi. ... more less
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- Also Known As:
- Westin New Orleans Canal Place Hotel New Orleans
- New Orleans Westin
- Westin Canal Place
- Westin Hotel New Orleans