Very close to trolly, french market and casino! Only complaint was that there were two full size beds and not queens. Would think with the prices they get they could spring for two queens but of well, we didnt sleep much anyway.

First off, I believe that the staff and employees at this particular Westin were outstanding and were always available with a smile to help me out. That being said, the elevators were awful and the hotel really needs an update. Many of the chairs in the lobby sitting area were thread bare and the 1990s carpet was in need of sore replacing. I was also disappointed with the gym but I understand it is due to be updated. Overall, I had a positive experience at this Westin, but I do believe management needs to take very seriously all of us business travelers who have recommended an upgrade as there are a whole hell of a lot of nice hotels in New Orleans in the Westin's price range. Last thought, this hotel is in an excellent location to enjoy the French Quarter and all it offers. No spa?

If you can get beyond the inconvenience of having to take two elevators to get to your guest room -- one to the 11th floor lobby because parking is on floors 1-10 (NOLA is underwater and parking is above ground!), the other elevator to the guest rooms -- then this hotel is well worth the stay. From the lobby you can see breathtaking views of the entire city and beyond thanks to a collection of really large floor-to-ceiling windows. Views from the guestrooms are even better. The service staff was great and very responsive. It is really too bad the new fitness center will be finished next week. Guess it means I'll just have to return!

It took a minute to find the parking garage. The hotel has a mall garage garage as the 1st 10 floors that cost only 18$. Which is a great deal in New Orleans. The Mall is the first 2 stories with high end stores. On the 3rd floor is a movie theater. The theater rooms are smaller with relaxing recliners. It also was wait service. The hotel lobby is on the 11th floor. The hotel was very clean and the staff was very friendly and helpful. The hotel is in a great location. It is directly across the street from the casino and on the edge of the french quarter so you are away from the noise. We didn't have any problems with elevators that others noted. Another couple did get stuck on the elevator for 5 minutes they said but the hotel staff was very nice apologizing for the issue.