Yes the elevators seem to be an issue loud guest in the halls at all hours and drunk doesnt help i had to park my SUV across the street and for$30 a day verses $18 at the hotel it would not fit in their parking low 6-4 clearance . The hotel location is great and the room was nice and room service good too i would stay there again

The lobby and rooms are very nice, the rooms are a good size with nice decor, super clean, with a good size bathroom but the lighting in the bathroom is the worst for a woman that I have ever seen. They use super bright florescent lighting which shows every flaw! The A/C uses an old water cooler type of system and you can only have either hot air or cold air but you cannot switch back and forth. New Orleans was hot in the daytime and freezing at night so we had to call maintenance each day and night to have it manually switched back and forth between heat and AC....also only two out of four elevators were working and one of the maintenance men told us that it is an everyday issue. The hotel has three sets of elevators, one for parking, one for the rooms and another to get down to the street level. This makes for lots of wasted time at the elevators especially since they don't work half the time. We were on the 26th floor so the stairs would not have been convenient either. But the staff was extremely kind and helpful in apologizing... we were given 4 free drinks in the bar as well as 2 free breakfasts for the inconvenience. The price per night was also extremely inexpensive so overall it turned out to be a very nice stay in a very nice hotel. The location is great too, all the attractions can be walked to easily. If they fix the a/c and the elevator problems then it would get 5 stars from me.

During our recent stay in December 2012, the elevators were being repaired and had not been in full servcie for the past month. There were waiting times as long as 20 minutes for the elevator, and hotel management avoided any discussion of the problem. Rooms are in the average range; clean, a bit dowdy. Breakfast buffet is quite nice. Location is on the edge of the French Quarter. On the whole, the Monteleone is more attractive and convenient.

I had a reservation for a busy Saturday; Arrived at 2PM and had to wait until 5PM for a handicapped accessible room to be cleaned. Entered the non-smoking room to be overwhelmed by stale cigarette smell and a bathroom door difficult to open. Trying to clear out the smell with the AC only to find it did not work. The hotel had no other HA rooms available to move us. They fixed the AC the next morning and deoderized the room which only lasted one night. One would think that the cleaning crew would have reported a broken air conditioner, badly fitting bathroom door and smelly carpet/drapes. Only 1-2 elevators worked most the weekend.