This Westin is a very clean and comfortable facilities. I do disagree with the other reviews where the place has out-of-date rooms. I used one of my suite night upgrades and was able to be upgrades to very spacious suite that had French doors to the bed and an amazing view of the Mississippi.
I will add this Westin does lack some amenities and service seen at other Westin properties. 1) my suite did not come stocked with water (free or for sale) and there was no regular sugar in the coffee tray, 2) there were no towel racks in the shower room (so I had to walk out to the bathroom out-cove), 3) the elevators are the slowest and the most dinged up cars I have ever seen, and 4) during check-in the front-desk actually gave me a room that was already occupied.
I don't mean to be nit-picky, but these are noticeable things that may cause drama to high maintenance individuals. I found all of these things minor, except for the elevator issue. This was an issue since I was in NO for a local wedding, a group was there for the color run, and couple were there for a wedding. There's a third party parking across of the entrance so car logistics are great, but having to use 2 elevators to get from room to ground any bottlenecks can delays and nuisances.
I would recommend this hotel for any circumstance. The location is prime for shopping, close to the ferry and port, far enough from Bourbon, yet close enough for the antique shops of the French Quarter.
- Official Description (provided by the hotel):
- The Westin New Orleans Canal Place is downtown just steps from the French Quarter, the Convention Center, Jackson Square, and the central business district. Offering a rooftop pool and free wifi. ... more less
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- Also Known As:
- Westin New Orleans Canal Place Hotel New Orleans
- New Orleans Westin
- Westin Canal Place
- Westin Hotel New Orleans