Had a meeting last week in New Orleans at the Westin Canal Place so we stayed there. Room was nice with a great view of the River. Great comfortable bed. Coffee maker in room was a great plus. The view from the 11th floor lobby is spectacular. Meeting facilities were excellent. Food offerings for meeting were good and well-presented. It is so convenient to Canal Place shopping center...just ride the elevator down to the shops. It is a great location on the Quarter side of Canal St...give it a try!

I brought my nine year old daughter with me to a business conference at this hotel. On our last day I got up before she did and decided to go get some coffee while she slept. She woke up while I was gone, got scared and called the front desk. They immediately called my cell and I rushed back to the room. Knowing she had been upset they wanted to make her more comfortable. They called to say they were bringing her a care package. It consisted of mardis gras beads, a mardis gras feather boa, and a beautiful ceramic mask. That was really above and beyond. They didn't have to do that. The service was generally excellent throughout. We used the restaurant, concierge, bell service and room service. Everyone was prompt, helpful and friendly to both me and my daughter. Importantly, the location of the hotel was tough to beat, just a few short blocks from the French Quarter. Lovely view of the river from our room. Downsides: there was no spa, the business center was sparse (printer/copier was not good for larger copy jobs if you want to make handouts for your lecture) and the elevator set-up was a bit weird where you have to change elevators to get to your room. Our room and bathroom were average at best for a hotel of that caliber. The price was reasonable for the location and quality. Bed was comfy.

After parking our car in the handy garage, we took the elevator up to the 11th floor lobby with gorgeous view. The front desk clerk Josh was friendly and helpful and checked us in quickly. We'd gotten a great price on hotwire, so we didn't know what to expect. We were pleasantly surprised by a big riverview room with huge windows, overlooking the French Quarter. The bathroom was big and bright with nice toiletries, everything very clean and freshly painted, and the king size bed wonderful. We had mentioned we were celebrating our 50th anniversary, and when we returned to our room, there was an ice bucket with a bottle of champagne, two glasses, and a card from the staff. This has never happened to us before - a very pleasant surprise.

You have a casino (Harrah's) across the street, movie theater and high end mall right under the hotel, convenient parking, few blocks away from Bourbon St, French Quarter, nice view of the river. It's a perfect spot to explore New Orleans main attractions.