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“10 year anniversary with my husband” 3 of 5 stars
Review of Q&C Hotel

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Q&C Hotel
3.5 of 5 Hotel   |   344 Camp Street, New Orleans, LA 70130 (Formerly Queen & Crescent Hotel) (Central Business District)   |  
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Ranked #46 of 155 Hotels in New Orleans
1 review
“10 year anniversary with my husband”
3 of 5 stars Reviewed 2 days ago NEW

My husband and i were having our anniversary of 10 years so we decided to book because of reviews. First, the hotel was beautiful. The staff was friendly and the bar was great! The cons were that I had room 506 and it felt like a sauna on the 5th floor. My room had the air intake right in front of the door so it pushed hot air into my room and I was unable to cool it down. The bed was comfortable but the pillows were too small and I woke up with a neck ache. I also woke up to a mega phone blasting a countdown for a marathon that I didn't know had its start point right by the hotel. If I had a room in a different area of the hotel and wasn't woken to a megaphone early in the morning it might have been really nice place to stay.

Stayed January 2015, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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73 reviews from our community

Traveler rating
    42
    19
    6
    5
    1
See reviews for
9
21
6
17
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

Just spent a week in New Orleans for a combination of business and pleasure. Everything is brand new and very contemporary. I had one night where a business dinner was cancelled so I ended up eating at the hotel bar. For dinner I had their fried ribs (I took a chance on bartender's recommendation) and it was amazing. I told him my plans had fallen through and he offered a sazerac (spelling??) cocktail which was equally great. The bar began to fill up and I met several fun people staying there and had a great night. Everyone had plans to go out but about a group of 8 of us ended up staying in the hotel bar as we did not think we would find a better spot.

Overall, the room was brand new and everything looked unique to the hotel. I especially appreciated the ability to link my iPad to the TV which enabled me to use my apps.

I have already made plans to come back and bring my wife for a long weekend.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My girlfriend and I stayed at the Q&C for three nights over New Years. The hotel is absolutely beautiful. The interior designer that completed the remodel truly does receive recognition. Everything from the lights to the doors to the floor to the hallways was custom and absolutely gorgeous. The rooms were a little small, but who cares, we were just sleeping there. The location was fantastic. Great bar/restaurant. We did, however, encounter problems almost immediately. The hot water in the bathroom didn't work on the first and second night; temperatures were lukewarm at best. We called the front desk and the engineer came up, but he told us we needed to run the water for at least 20mins to "call the hot water up." That wasn't a real solution nor did it work. We complained to the manager and she moved us to a room in the other building, which had hot water, but no heat. Granted it's NOLA, but it was in the 40's at night so the room got chilly. We complained the next day to the manager again. She was very accommodating and responsive. We were more than adequately compensated for our inconveniences.

I really appreciate good customer service. Q&C did a great job with that, remedying an obvious problem. This hotel has the potential to be wonderful, but they need to fix these sort of basic problems. They seemed to pour a ton of money into the aesthetic remodel, but I wonder what was updated behind the walls?

Room Tip: Request a higher floor with a view.
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy F, Public Relations Manager at Q&C Hotel, responded to this review, yesterday
Dear rmaggid,

Thank you for sharing your recent experience at Q&C Hotel/Bar. We're so happy that you chose to spend your New Years with us, and that you appreciated the level of detail put into creating a welcome space that truly represents our city. While I'm glad that our team impressed you with their response to the heating and hot water issues you encountered, I’m so sorry and disappointed that you encountered the issues in the first place. Please know that we’ve taken steps since your stay to remedy both issues. We'd love to see you back at Q&C Hotel/Bar in the future.

Kindly,
Amy F.
Q-rator of Guest Experience
Q&C Hotel/Bar
qrator@qandc.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilton Head, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I recently stayed here and all I can say is WOW. From the wonderful gentleman at the front desk to the super friendly bartenders. The room was one of the most amazingly decorated and comfortable rooms I have ever stayed in. I would highly recommend staying at this property. I almost forgot the best part the meat and cheese board was out of this world.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy F, Public Relations Manager at Q&C Hotel, responded to this review, 4 days ago
Dear Timothy916,

Thank you for taking the time to provide your feedback. We're happy to hear you enjoyed our new renovations and our friendly staff! We'd love to see you back at Q&C Hotel/Bar soon.

Kindly,
Amy F
Q-rator of Guest Experience
Q&C Hotel/Bar

PS - We're big fans of the charcuterie platter, too!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our room was superclean and very comfortable. There were four grown adults that stayed in the room and we had plenty of space. The bathrooms were updated and the shower had excellent pressure and hot water. The staff was very friendly and very helpful. The hotel and the location more perfect. We walk 17 miles that weekend but we were close to the French quarter and super close to the streetcar. This would be a perfect hotel for a romantic getaway, family overnight, business trip, or a group of friends. Would put this on my places to return.

Stayed January 2015, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy F, Public Relations Manager at Q&C Hotel, responded to this review, 4 days ago
Dear Kelibundi,

We're so happy to hear you enjoyed your stay at Q&C Hotel/Bar. We hope to see you back in the near future!

Kindly,
Amy Foster
Q-rator of Guest Experience
Q&C Hotel/Bar
qrator@qandc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

While the visit was short and did not get to explore the great location of this hotel, the renovation has transformed this sleeper. The rooms are small but tasteful and well thought out with all the modern conveniences, including a flat screen tv on the wall, that you expect. The lobby is active with a common bar and waiting area for a communal feel. I was most impressed with the attentiveness of the staff. A return trip to New Orleans would definitely have me return to Q & C.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy F, Public Relations Manager at Q&C Hotel, responded to this review, 6 days ago
Dear sanderlingresort,

We're so happy you chose us for your short visit. Thank you for the kind words. See you again soon!

Best,
Amy
info@qandc.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I have been staying at the Queen & Crescent since 1998. The upgrade is absolutely amazing. From the time I pull up til the time I depart, I am treated like family. Valet/Bell Staff, Front Desk Staff, Restaurant/Bar Staff, and Housekeeping Staff are "Le creme de le creme". I know that after a 14 hour day at the Port, on the Docks, and Ship, that I can come back and re charge my batteries. Great groceries at their restaurant, and the selection of wines, beer, whiskeys (Irish, Single Malt Scotches), and hand crafted cocktails is unsurpassed.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy F, Public Relations Manager at Q&C Hotel, responded to this review, 6 days ago
Dear Ray H,

Thank you for your loyalty to Q&C Hotel/Bar and for the very kind words. We're so happy to hear you like our new renovation. We hope to see you back soon!

Kindly,
Amy
Q&C Hotel/Bar
info@qandc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Q&C Hotel

Address: 344 Camp Street, New Orleans, LA 70130 (Formerly Queen & Crescent Hotel)
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
#18 Business Hotel in New Orleans
#25 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Q&C Hotel 3.5*
Number of rooms: 196
Official Description (provided by the hotel):
New Hotel - Reopened after complete renovation in November 2014. Located in the heart of storied and soulful New Orleans is Q&C. Tucked between the French Quarter and the Warehouse/Arts District, we're the perfect launching pad for your escapades-no matter what you're seeking. This historic building was completely re-imagined in 2014. The design of Q&C embraces the historic bones of the building, giving guests a peek at the past with a glimpse of original brick walls and wood floors, while thoroughly catering to modern sensibilities. While we're committed to the timeless spirit of Southern hospitality, we sure aren't your daddy's hotel. Like our guests, we're gastro-nerds, music fans, and culture junkies devoted to spreading the gospel of New Orleans' greatest undiscovered experiences. Don't just visit New Orleans. Savor it. ... more   less 
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Also Known As:
Queen And Crescent Hotel
Clarion Collection New Orleans
Clarion Collection Queen Crescent
Clarion New Orleans

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