We got to the hotel early and it was really nice of them to have checked us in 6 hours early! Having travelled all night with little sleep it was overly kind.
HOWEVER, our booking had stated a breakfast included. And the next day we were told due to renovations they didn't have the breakfast. The person at the desk tried to say they would have never said it was included until I brought up the booking email which clearly stated we were entitled to it. No refund or any alternative was offered just a blank stare. I was pretty angry as we are travelling on a tight budget and were relying on not having to pay for breakfast.
The rooms are ok if not a little dated. Also because of renovations it's pretty noisy if you want a lie in...
I'm not sure id recommend it. I was a little annoyed with the staff accusing me of lying about the booking and their general nonchalant attitude.
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- Also Known As:
- Queen And Crescent Hotel
- Clarion Collection New Orleans
- Clarion Collection Queen Crescent
- Clarion New Orleans