Super clean rooms and nice cleaning staff. Great location right next to Harrah's and the Quarter, good prices.
The customer service at the front desk was seriously lacking. Generally courteous, but one front desk attendant was just rude and awkward... She's on the heavy side and wasn't willing to grant us the room we requested months ago or even a compromise... Not a deal breaker, but it started our visit with a disappointment...
I'd recommend the Pelham overall, but just can't bring myself to give it the 5 stars I've given it before.
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- Also Known As:
- The Pelham Hotel New Orleans
- Pelham Hotel New Orleans
- Pelham New Orleans