This was our third stay in this hotel, and we keep returning for a reason...the staff is so friendly and helpful, the rooms are spotless and well-appointed, the restaurant is very good and also convenient, the location is excellent, and the service provided to Select Guest Members cannot be topped. We had an upgrade and a discount certificate, and we were upgraded to the Omni Suite on the top floor, which was even more of an upgrade than we booked. I have always loved the bathrooms at this hotel, and in the Omni Suite we had an extra half-bath. If you like thick, fluffy towels, luxurious robes, and excellent bathroom amenities like quality lotions and shampoos, then you'll love this place. Omni Hotels are special and inspire loyalty for a reason--they offer superior quality for an affordable price.