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“Omni Hotels & Resorts New Orleans” 5 of 5 stars
Review of The Omni Royal Crescent

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The Omni Royal Crescent
4.0 of 5 Hotel   |   535 Gravier Street, New Orleans, LA 70130 (Central Business District)   |  
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Ranked #34 of 154 Hotels in New Orleans
Dallas, United States
1 review
“Omni Hotels & Resorts New Orleans”
5 of 5 stars Reviewed August 21, 2014

arrived at 1 AM and was greeted upon arrival spur of the moment to go to NOLA got the valet parking and they took care of it promptly ate breakfast at Dress It restaurant which had regular selection of breakfast items a bit expensive for what we ate however good breakfast and service door staff probably without a doubt best I have had at any hotel stay knowledgeable and very attentive was only going to stay for two nights but requested additional night and they were able to accommodate in a very timely manner overall I had a great experience at the Omni Hotel & Resort in NOLA (on Gravier St) and Highly Recommend

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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787 reviews from our community

Traveler rating
    388
    282
    64
    35
    18
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed August 21, 2014

Although the internet didn't work in my room, everything else was exceptional service. I didn't think it was appropriate to be charged for Valet service each day, but this was a parking charge I think more than anything else. I only had them park my car and retrieve my car one time...so this seemed strange to be charged for such a trivial service. Overall exceptional bang for the buck!

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 21, 2014

Excellent! The location is in a nice neighborhood an easy 3-block walk from the French Quarter (away from the hubbub). The hotel is well-maintained and clean. The staff REALLY makes a difference -- very friendly and helpful. Our room was as reserved (king bed), ready on time, clean, and comfortable. Valet parking is efficient and well worth the $28.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2014

Just back from 4 days at the Omni Royal Crescent in NOLA. First of all - many thanks to Brandi at the front desk for her excellent service prior to arrival and during our stay. Also need to commend Housekeeping for attention to the small details that truly make a difference. The location is excellent for walking to French Quarter, downtown, streetcars - even the French Market and River Walk areas are close enough. Rooms can be on the small side but we stayed in a corner room on the 5th floor with HUGE windows that made the whole room seem bigger and we loved it. Parking was $30 p/day and we never had to wait long for the car - we went in/out every day and had no issue. Join the Omni club for free internet if you need it, but be aware the service is spotty and quite slow - it actually helped us "disconnect" from the outside world and truly enjoy our vacation. Air conditioning could be cooler but was comfortable w/o complaint.

Room Tip: Corner room - 5th floor - huge windows.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hattiesburg, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 20, 2014

Rather than write a tedious essay, I'm just going to give the same list that I submitted to the hotel itself. —Black mold in bathroom —Over paid by at least $50 —Walked our room —NOT a 4-star hotel —Tiny, uncomfortable room —No privacy or soundproofing in hotel room, despite being only room at the end of the hall —Guaranteed 4-stars by Priceline —Told at 5 that our phones would be fixed; never fixed —AC doesn't work —Never received a sincere apology by Omni Royal; made to feel it was our fault the hotel overbooked itself —Ill-fitted door with one-inch gap that made it so we could hear everything outside our door —Stuck us right next to the "pool deck" which left us with constant foot traffic right outside our door late into night and early into morning —Distinct ammonia smell on side of bed closest to bathroom

  • Stayed July 2014, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 19, 2014

This was a really great, quiet space.

PROS: QUIET, the biggest plus. Beds were super comfortable (Double Tree or W quality). Hot Tub and Fitness Center very clean/well maintained. No kids running around. Polite staff. Free coffee. Nice view from our window (we had a corner King room). Great A/C.

CONS: No WiFi. Expensive breakfast for what it is, slightly far walk to the French Quarter...when it's night time and you're drinking, it feels dangerous walking back with only two people.. We wound up having to pay for a bunch of cabs to Bourbon and Frenchmen.

IN CONCLUSION: Probably a good bet if you're visiting with more than one person for distance/safety purposes. Great spot for business or non-touristy trips. Lovely hot tub. I don't regret choosing this place aside from the distance- but there's that plus of a quiet sleep.

Room Tip: Ask for a corner room facing the main Street. There is a really unsightly bar with a dripping awning...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lowell, Arkansas
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 18, 2014

We recently stayed here while attending a Saints football game. Hotel is in a great location and within walking distance of the stadium, French Quarter, and Bourbon Street. We were also given free breakfasts at Dress It as part of our Travelzoo booking. Friendly and accommodating staff.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Omni Royal Crescent

Address: 535 Gravier Street, New Orleans, LA 70130
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#11 Best Value Hotel in New Orleans
#12 Luxury Hotel in New Orleans
#14 Business Hotel in New Orleans
#28 Family Hotel in New Orleans
#29 Romantic Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Omni Royal Crescent 4*
Number of rooms: 98
Official Description (provided by the hotel):
Residential-style Boutique Hotel located in the heart of downtown New Orleans business district, 2 blocks from French Quarter. ... more   less 
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Also Known As:
The Omni Royal Crescent Hotel New Orleans
Omni Royal Crescent
Omni New Orleans
New Orleans Omni

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