We read the reviews and asked for a room away from elevator, it was perfect and noise free. The staff was fantastic, the room was so comfortable and soothing after a day of sightseeing. The bathroom was small, no place to put makeup and stuff, but shower was great, amenities & towels very nice. The location was great, just off Canal St and a block from the St Charles St streetcar, very nice and quiet.
Our only complaint was the food in restaurant, staff was great, but don't order the crabcakes. They were overpriced and awful.
This did not affect our appreciation for the hotel and staff.