We were in town for Frech Quarter Fest and to see some friends. We arrived at the hotel around middayon Friday, well in advance of the 3:00 check-in time, and were very happy to find that our room was ready. The staff was extremely friendly, helpful and accommodating, including when we asked to store some bicycles overnight. Kendall was great, as was the young man on duty at the front desk with her (I think his name was Eric, but I may be wrong). All staff was very personable and pleasant. We would definitely stay here again. Great location for being near the Quarter without being in the Quarter. Room was nice and bed was comfortable. All in all a very good experience.