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“Nice hotel, Great location” 4 of 5 stars
Review of Hotel Monteleone

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Hotel Monteleone
4.0 of 5 Hotel   |   214 Royal Street, French Quarter, New Orleans, LA 70130-2201 (French Quarter)   |  
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Ranked #12 of 154 Hotels in New Orleans
Frisco, Texas
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
“Nice hotel, Great location”
4 of 5 stars Reviewed March 3, 2013

Had not stayed her in over 8 years. The hotel is definitely in much better shape than 10 years ago. The room we had was small, but very quite (not facing the street), and the bed was very comfortable. The Carosel Bar is still a great place for a drink and to meet friends.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, March 5, 2013
Dear FriscoCruiser,

Thank you for sharing your experience with us! We're glad you enjoyed our recent renovations, your quiet room and comfortable bed. We're happy to hear you were able to spend time in our newly updated Carousel Bar & Lounge! We hope to see you again on your next visit to The Big Easy!
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3,046 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (758)
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English first
Top Contributor
134 reviews 134 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 3, 2013

Went there with several friends, a great place for a first visit to the area.
Easy walk to all places in the Quarter and a nice place to get the feel of the city.
Many fine eateries close at hand.
I would stay there again!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, March 5, 2013
Thank you for taking time out to review your recent stay with us. We are so happy to hear that you enjoyed your stay at Hotel Monteleone with your friends. We're glad you were able to walk through the French Quarter and enjoy so many of the incredible New Orleans attractions that are within walking distance of our doors! Wonderful to hear that you would stay with us again on your next visit to New Orleans. We hope to see you soon!
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Moorhead, Minnesota
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 28, 2013

We just stayed at Hotel Monteleone in February 2013. This is the third time that I stayed there. The location is excellent if you are interested in Bourbon Street and the rest of the French Quarter. The Carousel Bar is a must-do, and the breakfast at their restaurant was both affordable and very good. The rooms are a bit on the small side, but then you shouldn't be spending all of your time in the Big Easy in your room. The staff is friendly. Watch the rates, as rooms can be quite expensive. If you pay attention, you can find specials that will run you around $200 or less per night. Rates tend to be more expensive as the weekend nears. Overall, I highly recommend this hotel.

Room Tip: Try to get a room with a window.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, March 5, 2013
Dear Boyd,

We're thrilled to hear that you had such a wonderful stay with us! We appreciate your patronage and your choice to stay at Hotel Monteleone three times! We're so glad you were able to enjoy the Carousel Bar & Lounge as well as breakfast in Criollo Restaurant. Thank you for taking the time out to share your experience at Hotel Monteleone - we truly appreciate it. We hope to see you again soon when you visit New Orleans next!
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Ann Arbor, MI
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 28, 2013

We just spent 3 nights in New Orleans at Hotel Monteleone. The room was lovely. It was nicely finished and very clean and quiet. The bath was small but very well appointed with marble floors and tub surround and granite counter tops. Even more important, it was spotless! The concierge was extremely helpful and the doorman was very attentive. Everyone we seemed interested in making your stay a pleasant experience.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, March 5, 2013
Dear Sharon,

We're so glad you had such a wonderful stay with us! We are happy to hear you found the rooms clean, quiet and well appointed. We are thrilled to know that our staff and concierge were so helpful and had such a positive impact on your visit to New Orleans. We thank you for taking the time to comment on your recent stay, and we hope to see you again soon!
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Vicksburg, Mississippi
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 28, 2013

Made reservations and received a $189 rate which is the reason we stayed. At check out the rate was $268 and the front desk clerk said there was nothing she could do to help us so we were stuck with the wrong rate. We stayed two nights and I split the bill with my friend. I checked my account several days later and both nights were put on my card so I called billing to have it corrected. The lady was not helpful and acted annoyed that I needed help. I could hear her cell phone ringing and she tried to rush me off the phone. She did not resolve my problem and didn't seem to care so my friend just sent me a check for his part.

Great location, but will probably not stay again. Please make sure you carefully check your reservations and rate at check in and verify your bill at check out!

  • Stayed February 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, March 5, 2013
Dear Clare,

Thank you for taking the time to comment regarding your recent visit to New Orleans and your stay at Hotel Monteleone. We regret that you did not receive the level of service that we are capable of providing, and we apologize for the inconveniences you faced. We greatly value your patronage and do hope that you will reconsider and give us another opportunity to display to you the type of hospitality and service upon which our reputation is based.
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Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 27, 2013

This is a must stay hotel if you're traveling to New Orleans. Hotel is filled with history, personality, and charm (and allegedly a ghost or two haha). You're one block off Bourbon Street so your room might not be silent enough to hear a pin drop, but you shouldn't have any trouble.

Do NOT leave this bar without having a drink at the Carousel Bar!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, March 5, 2013
Dear Mlhall25,

Thank you for taking time to review your recent stay with us at Hotel Monteleone. We are so thrilled to hear you had such a wonderful experience! We're glad to know you enjoy the history and charm of our hotel and the fun and excitement in the Carousel Bar & Lounge. We hope to see you again soon!
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Palm Desert, California
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 26, 2013

I stayed for three nights on business. My room, booked by my host company, was a very small standard room. Although small, the room was very comfortable and well maintained. The tiny bathroom was also small, but very functional with a very good shower and plenty of good towels. The sound proofing could use an upgrade and noises from the street were heard throughout the night on my 4th floor room. Room service was delivered promptly and was of good quality; however, the extra delivery charges and included tip brought a $16 continental breakfast up to a total of over $23 without any additional tip added.

My limited interaction with the staff was excellent with everyone very outgoing and friendly. One tip-the in-room standard internet at $9.95 was terribly slow. In fact, after doing a speed check, the paid service was 9 times slower than my 4G cellular hook up. I assume the $12.95 offered premium service would have been better.

In summary, I would certainly stay here again but would ask for room that might be less noisy. However, it is in the middle of the French Quarter so I understand that some street noise will be present.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrandDame, Guest Relations Manager at Hotel Monteleone, responded to this review, March 5, 2013
Dear RGT6416,

Thank you for taking time to review your recent stay with us during your business trip in New Orleans. We are so happy to hear that you enjoyed you accommodations and found our staff to be friendly and outgoing. Your remarks regarding the internet speed and room service are well taken and will be brought to the attention of our management team. We hope to see you again soon upon your next visit to New Orleans!
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Additional Information about Hotel Monteleone

Address: 214 Royal Street, French Quarter, New Orleans, LA 70130-2201
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in New Orleans
#4 Romantic Hotel in New Orleans
#5 Luxury Hotel in New Orleans
#6 Business Hotel in New Orleans
#12 Family Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monteleone 4*
Number of rooms: 600
Official Description (provided by the hotel):
It’s been said that the French Quarter begins in the lobby of the Hotel Monteleone. In fact, this venerable establishment sits majestically at the foot of Royal Street giving guests the best point of departure for all things New Orleans. Visitors need only step outside this French Quarter hotel to discover shop after shop of fabulous European antiques, estate jewelry, Oriental rugs, and art and antiquities from around the world. Quaint restaurants and specialty shops outside of this luxurious New Orleans hotel line the cobblestone French Quarter streets that lead to Jackson Square, the Old French Market and the Riverwalk where tourists and native New Orleanians stroll the levee and watch the steamboats and barges along the Mississippi River. At this New Orleans hotel, you’ll find history around every corner. ... more   less 
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Also Known As:
Monteleone Hotel New Orleans
Monteleone New Orleans

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