We were referred to this hotel by a family member, and it was a great experience. We stayed here during the heat of summer and New Orleans was HOT. The roof top pool, and pool bar, was a great escape after walking around town in the heat. The hotel itself was really upscale and elegant. We heard a lot about the carousel bar, but we did not have the chance to visit. The room was nice; although it was a bit small. The staff were very polite and helpful. The location of the hotel was convenient, middle of the French Quarter. It was only a block over from Bourbon Street, and a short walk to other areas of the city. I would recommend ACME Oyster Co. to eat which is one street over. The oysters were great.

Having stayed here often while on business in New Orleans the last three years I never was disappointed, good service, comfortable rooms and history abound. Property is in the heart of the French Quarter but a block away from the craziness of Bourbon Street.

You do get what you pay for. We were glad we asked for a room on a high floor because, being only one block from Bourbon Street, it can be noisy into the wee hours. But hey, it's New Orleans, the other city that doesn't sleep. The location is great: a couple of blocks from Canal Street and the streecar lines that will take you to many of the attractions outside the French Quarter (check out Audubon Park - the zoo is definitely worth a visit) and within walking distance of many great restaurants. We never got to sit at the hotel's famed Carousel Bar but the hotel's other bar, the Criollo, is, I think, nicer. Excellent cocktails.

I stayed at this hotel for 4 nights for a conference. The location is perfect, right in the heart of the French Quarter but a block or two from Bourbon Street so there's a small buffer from the insanity there. The building is historic. The lobby is gorgeous. The staff were very nice, especially the doormen. The conference facilities were very good, and I thought the conference rate for the room was reasonable for the location although I don't know what the usual rate is. The rooms are compact but totally adequate and very clean and well-kept.

My solitary complaint was that I could not get housekeeping to stop taking my towels and obe. Despite several prominent "environmently friendly" signs that said housekeeping would only take towels placed on the floor of the shower, housekeeping in fact took my hung towel AND my hung robe on day 1. After that, they left my robe but still took my hung towel every day. And that is despite the fact that I actually *called* the front desk after the first day to let them know housekeeping was not implementing the hotel's stated policy for some reason and asking that they please not wash my towels every day (let alone my robe). This is obviously a minor thing as far as my individual stay, but, for the hotel as a whole, I am disappointed that it is wasting such a massive amount of water for no reason, in disregard of its own policy, and even after a guest comments on it. I am making this comment mostly in the hope that they will see it and fix it, not to discourage folks from using this hotel, which was very nice.