I really did not want to leave this review, but I feel I need to. Please ignore the 4 and 5 star reviews. Those people must have stayed in a different hotel all together. What I can make of this place is that you either get a nice renovated room, or you get the shaft.
The review I'm about to publish was also shared via comment card with my phone number for the hotel management. They obviously don't mind the negative feedback or they would have done something about it. I stayed in a room that was negatively reviewed on here with photos back in June. Let me just say that the room is in even worse shape today.
We arrived late on a Wednesday night and found the place ok. Google navigation is off by two blocks, but I can't fault the hotel.
Here are the pluses of our three day trip:
1. Location was perfect. I'd stay here every trip if the hotel weren't so awful.
2. The lobby was immaculate. Very nicely done with historical french quarter architecture.
3. The elevator moved quickly.
Here are the minuses and mini disasters
1. The room had rat holes
2. The carpet was frayed everywhere. Looked like 20 year old carpet that had not been cleaned.
3. The carpet did not only have visible stains, but visible dirt spots from not being cleaned properly. Cleaning carpet can do a lot to save it.
4. There were rats in the walls at night....could definitely hear them all night
5. The room across the hall was left open all the time. Not real cool for a family with a young wandering child.
6. Construction noise was a nuisance more than anything. I don't understand why you'd spend all the time building additions when your current rooms are untenable.
7. Bed was a queen rather than the booked king. I know things happen and sometimes you run out of what you say you'll have. Not a big deal until you add it to the rest.
8. The door was unpainted. Someone replaced the lockset but didn't bother to repaint the door. This tells me they just aren't even trying.
9. The hallway was also filthy.
10. The tile was falling off the bathroom walls.
11. There was a rats nest of wiring laying out for my son to play in.
Bottom line. I don't mind small rooms. I've stayed at a dozen other hotels in the quarter. This is the first hotel that has been beyond liveable that I've stayed in. If you're going to have a small room, make sure it's clean.
- Also Known As:
- French Market Hotel New Orleans
- French Market Hotel
- Historic French Market Hotel
- Hotel Historic French Market
- Historic French Market Inn
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