The hotel is very nice. The lobby area was very well appointed and the bar and restaurant was nice. The gym area was very nice and pretty big for a hotel. The check in process was very slow. The lady was just very thourough and explained the ins and outs of the hotels, and that was actually pretty nice. HOWEVER, she told me at check in all about the "green" hotel and i told her ok I could go 2 days with no maid and she said then I would get a $5 credit to use in the hotel each day and the maid wouldnt come, but if I needed any towels or anything at all to contact them. Cut to 8am the next day when the maid was pounding on the door to clean the room. I explained what the lady had told me and she appologized and gave me towels. Then, the very next day she was poudning on my door again after I had told her the day before I didnt need her and she said she would mark that down. I dont get why they wasted the time at check in to go over the process when they not only never gave me my $5 a day coupon NOR stopped the maid from waking me up each day.
The beds were amazing! the pillows were soft and great. My view was really good looking at the quarter and down Canal. The staff was all very friendly. Also, I liked that they checked room keys after 10pm. Its a nice safety precaution. Great location too!! over all i loved the hotel except for the fact I never got my discount for going green like they said I would. But, i highly recommend the hotel!
- Official Description (provided by the hotel):
- Sheraton New Orleans Hotel is near the French Quarter, Royal Street, and Jackson Square. Our hotel is ideal for conventions, with over 100,000 sq ft of meeting space and a 30,000 sq ft ballroom. ... more less
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- Also Known As:
- Sheraton New Orleans Hotel New Orleans
- New Orleans Sheraton