This is the second time I have stayed at the Sheraton New Orleans for the Essence Festival. I reported the problem last year and being on the Club floor.
When you call you are put on hold for 10 minutes plus. This is even if you want housekeeping or bellmen. What made it worse I was at the Super Dome ticket office and needed to make contact with my daughter, but could not get through to our room. The result was I had to come back to the hotel and return to the ticket office. This was very frustrating, but also having to pay the extra taxi fare.
The club floor lounge staff was so so. Not as friendly as the year before.
- Official Description (provided by the hotel):
- Sheraton New Orleans Hotel is near the French Quarter, Royal Street, and Jackson Square. Our hotel is ideal for conventions, with over 100,000 sq ft of meeting space and a 30,000 sq ft ballroom. ... more less
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- Also Known As:
- Sheraton New Orleans Hotel New Orleans
- New Orleans Sheraton