This is my first online review of a hotel, as I've never felt so strongly in one way about a hotel in my life. I stayed here for the first 3 days of Mardi Gras, and the 4 subsequent days.
First, any prospective guest should know that there is literally no ventilation in the rooms. There are no opening windows, and there is no fan in the bathroom. As a result, after your first shower, your room will be thick with humidity for the rest of your stay. If you happen to be staying with more than one person, this effect will be amplified. Further, regardless of the external temperature (I was here when it was 35 degrees to 65 degrees outside), the air conditioners in the rooms (i.e., in all of five rooms that I was in throughout a conference that was held in this hotel) do little to nothing to cool the rooms; and so with 3 or more people in a room, it is too hot to sleep.
Room service for any quantity of food takes 40 mins to an hour to arrive (and I once waited for 40 mins for $10.00 change, when I paid in cash).
During Mardi Gras, there is no turn-down service; and during regular times, you have to indicate to staff that you would like your room cleaned.
As I said, I have never complained about anything online before (and I don't often stay in hotels), but I was so surprised at the quality of my stay here that I really wanted to say something. I was at the Hilton Garden Inn (about 10 blocks away) for 3 days before arriving at the Sheraton, and had a much better stay for much better money.
Hope this helps
- Also Known As:
- Sheraton New Orleans
- Sheraton New Orleans Hotel New Orleans
- New Orleans Sheraton
- Official Description (provided by the hotel):
- Sheraton New Orleans Hotel is near the French Quarter, Royal Street, and Jackson Square. Our hotel is ideal for conventions, with over 100,000 sq ft of meeting space and a 30,000 sq ft ballroom. ... more less
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