If i could give a negative 10 i would. I was there on business durring NBA all Star weekend. I took a business call while i was in the lobby at around 8pm saturday night. The lobby was noisy and as I was looking for someplace to take the call that was quiet. I walked into the closed starbucks space. I was greeted by an extremely ghetto security guard that asked me " if i was stupid, and cant you read, that area is closed" When i asked her is she was seriously speaking to a guest like that. She told me " get out of here before I bust yo head" What type of ignorant animals are you employing there ? When i told her that i was going to complain about the way she was speaking with me she said she was going to call the cops and have me thrown in jail. I complained to a manager and they said they would handle it. They did not ever follow up with me, if this would have happened at a mariott they would have went out of there way to make this up to me. So I will go out of my way to never step foot in another starwoods property ever again. Not to mention I had to run the water in the shower for 15 minutes just to get warm water. The warm water alone was reason to not stay here, but they have animals working there that will bust your head if you walk in the wrong places. Just so we are clear it was the seating area of the starbucks not the counter part.
- Also Known As:
- Sheraton New Orleans
- Sheraton New Orleans Hotel New Orleans
- New Orleans Sheraton
- Official Description (provided by the hotel):
- Sheraton New Orleans Hotel is near the French Quarter, Royal Street, and Jackson Square. Our hotel is ideal for conventions, with over 100,000 sq ft of meeting space and a 30,000 sq ft ballroom. ... more less
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