This property charges a whopping $38 for parking per night! (valet only) & an additional $14.95 per day for high-speed Internet! (These prices are disclosed when booking a room...however, do not be fooled into thinking there is other parking abailable within SAFE walking distance at night for a reasonable rate!) Vending machine on my floor does not work ($2.99 for a 20 oz. soda in the gift shop). In addition, the check-in lines are outrageous! 20-30 plus minute wait to chek-in (been here 3 days-same line all 3 days). Only 2-3 people to check guests in on duty with many other unmanned desks available (& the property knows it has at least one convention booked & in full swing!). Carpet in my room hasn't been vacuumed in weeks, used toothpick still on the floor (I'm not picking it up), towels have old stains on them-not at all the level of cleanliness you would expect for the rates and charges you pay at this location. Vallet staff & front desk staff that I have encountered are wonderful through, and it is a great location if you want to be near the French Quarter.
- Official Description (provided by the hotel):
- Sheraton New Orleans Hotel is near the French Quarter, Royal Street, and Jackson Square. Our hotel is ideal for conventions, with over 100,000 sq ft of meeting space and a 30,000 sq ft ballroom. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton New Orleans Hotel New Orleans
- New Orleans Sheraton