For $89/night and a good, general location, my friends and I decided to give the Sheraton a try. All I can say, is that it was ok. The room had a great view and was an average size with comfy beds, but it had a horrible smell that seemed to be coming from the bathroom sink. It just about knocked us out every time we opened the door. We called downstairs, and they sent a housekeeping manager who had another housekeeper just clean the sink bowl. Obviouisly that did not help. I went to a local grocery store and bought bleach to pour down the drain...that did not help either. Oh well, we finally just gave up on that and dealt with it. Some of the positive points were that any time we called for something, it was there in a second, and all the workers were really nice and friendly. We requested more towels, coffee, etc, and we were given way more than we asked, and with a smile. I ordered room service for breakfast one morning, and it was absolutely phenomenal surprisingly! My friends who ate at the restaurant said it was really good as well. There is a bar downstairs that is ok, but it seemed to always be packed at night, so difficult to get a seat. The pool was awful...the tiniest hotel pool ever which is so crazy because this hotel is HUGE! People were cramped on the pool deck like sardines! The location is ok, and we knew that ahead of time. We've stayed in much more convenient locations, but we decided to go with the Sheraton this time mainly because of the price, and we wanted to have some pool time one day (but that was a disaster). Would I stay here again? Probably not, even with such a good price. I would rather pay a little more for a better place...live and learn.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for the feedback concerning your recent stay with us. Please accept my sincerest apologies for the experience with the smell in your bathroom and the lack of disatisfaction with our pool area and bar area. I completely understand your concerns. Thank you for bringing these matters to our attention, allowing us the opportunity to address with our teams. Our location is fantastic, centrally set across from anything French Quarter. With the great deals we offer on rooms during the summertime, it cannot be beat. We would love for you to join us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.