Stayed there with my fiancee for 3 nights for a conference and one extra night to site see. Sort of like a business trip and a vacation. I reserved a Club floor room for a discounted rate because the conference held a block of room. I arrived early around 12:00pm and my room wasn't ready because check in is at 3:00 pm but I just kept asking questions nicely, and got a handicap club floor room that was ready and was just fine. It helps if you signed up to be a starwood preferred guest when you booked your room because its free anyway and you get reward points. The hotel was just renovated and when I was there part of the lobby was still being renovated, so there was some noise during the conference but nothing too bad. The new rooms are modern and sleek looking. They have huge floor to ceiling windows with a great view of the Mississippi river or the French Quarter. The club floor has complimentary wifi, breakfast from around 6:30-9:30 am, hors d'oeuvres from 5:30-8:00 pm and coffee, tea, juice, water and snack bars 24 hours. If you get to the club room by 5:30 you can pretty much have a full meal because they have real warm food. The food was fresh and good. The club room floor was really convenient because it saved us money and time stressing about eating. We were then able to eat at least one amazing meal, and sometimes two, a day at really good restaurants near by. The club room has great modern decor, comfortable beds, and a great view of the city and the Mississippi river. Our room had no fridge but that was ok with me. On my last night I called and asked to stay in the same room and pay the extra fee and they let me stay in the club room floor even though I was suppose to switch to a less expensive room for the extra night and they gave me club room accesses without having to pay extra. The staff was friendly and always said hello, from the bell hoop, to the cleaning ladies. The hotel is really close to the French Quarter, street cars, the river, etc, so it is a great spot. Maybe not as charming as some of the french quarter hotels but really good if you are not someone that has to be pampered too much. Excellent if you just need everything to run smoothly and are going to be really busy during your trip to New Orleans site seeing, partying or at a conference.
Ask for a room with a view at no cost. If your room is not ready ask nicely if another comparable r...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 14, 2013
Thank you very much for taking the time to tell us about your stay! We’re happy to hear you enjoyed your experience and that our Associates took care of you during your visit. We’ll be sure to send along your compliments to our Chef for the delicious hors d’oeuvres in the Club Lounge also! We appreciate your comments and look forward to welcoming you back on your next visit to New Orleans.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.