Pipe broke and no water was available for 1/2 of the day. Shower fixture broken in bath and was not fixed even after reporting it to management. This hotel is also under renovation and is very noisey. Expect noise from workmen to start at 9 a.m. Until 5 p.m.
Room was not cleaned and when called guest services they assured me someone would come to clean the room and replenish towels etc. No one came and 3 hous later I called again for towels. Shampoo and cups. Also the hotel lobby filled with an overwhelming air freshened that reeks of a too sweet scent. The only good thing about this hotel is its location.

I was attending a Dance Convention. The Hotel was under a remodel. We had a room with a fantastic view. We were out most of the time with activities and spent little time in the hotel. I would like to go back another time to relax and enjoy the view.

The rooms in the Sheraton are nice but standard. I've stayed in better Sheratons but it was better than our room at the W. The hotel itself is large but the staff is not too friendly. (Staff at the W hotel are much friendlier and happier) They were renovating on the main floor near to starbucks so at times we couldn't use the front entrance.

The hotel is right on Canal street so it's in a great location. Beds are very comfortable but rooms are not big (We didn't get the queen we reserved but the double beds worked out). The shower had very low pressure and the tub kept clogging so the relaxing factor was not quite there. Parking is also crazy expensive and we were over charged. Trying to get that fixed. NOLA hotels have not impressed us at all.

we just stayed at the sheraton in new orleans a couple of weeks ago. i got it off hotwire at a great price, but was shocked to see what they charged for parking, around $40dollars if i am not mistaken. so i quickly investigated the forums here, and happily did what many do. parked at harrah's casino two blocks away, joined their players club, played the machines for an hour (check your card with the players club to really see if you have chalked up an hour), got a free t-shirt, and 24 hours of free parking! so then we rolled our suitcases to the hotel. friendly staff, nice big lobby, we got a great room. and bourbon street and all of downtown new orleans are a short distance away. we walked everywhere. the room was very clean, everything you would look for in a hotel. but, another time i would probably go for a place with more character and free parking.