Aware of the Omni quality and service, we chose Omni Royal because of the good reviews here. The immediate Omni management response on Trip Advisor made me believe they really cared. Well, they do. We had a small problem with a squeaky heating duct, no problem, they moved us to another room which was quieter and just as nice. Everyone was so nice, especially the doormen, and would stop and talk to us.
The other factor was location, it was our first visit to New Orleans and we intended on walking to all the sights and restaurants. I cannot imagine a better location for seeing the French Quarter on foot. 2 blocks from Jackson Square, 2 blocks from the riverfront, 1 block off of Bourbon St. and 4 blocks away is Canal St where Royal St. turns into Charles St. where you catch the streetcars. Not to mention all the great restaurants close by! Throw in the great roof top pool and it makes the Omni almost perfect.