My teenage daughter and I stayed here for 3 nights and we had a great experience. Everyone was super nice, especially Rico the doorman who was incredibly helpful. We asked him for several suggestions and they were all great and he really helped make our stay awesome. The room was clean, quiet and in a great location to all the must see sights in the French Quarter. We used Hotwire to get our hotel and were plesantly surprised when it was the Omni chosen. I think if I go back to New Orleans I will skip hotwire and just make sure I get this hotel.