From the first phone call, it was obvious the Omni Royal was first rate. The reservation process was simple and personalized. The time the reservationist spent making sure we got the exact room, amenities, and view we wanted, was nothing short of amazing. We received personalized attention from the concierge even prior to our trip via email AND phone calls. We requested a balcony and they suggested the best view for us. (It was EXACTLY what we wanted). Upon arrival, we were greeted by Marty and Ricco. They were the BEST. Made sure we were set with everything we needed, even suggesting and arranging a small refrigerator brought to our room which was perfect for us. They gave us scoop on where to go and who to see when we got there. They treated us better than celebrities.. they treated us like friends. The room was very nice. King bed was very comfortable, great pillows and bedding. Very clean all around. Being there you couldn't help but feel like royalty. The view from #208, (Royal Street) was fabulous! The street musicians played every day and the street was blocked to only foot traffic most of the time. The entire staff and everyone in passing was extremely nice, very helpful and friendly. It was probably the best overall start to finish hotel/staff experience we've ever had. We traveled mid-week (Tues-Fri) at the end of February 2013 for business with added personal days. We would definitely return and recommend others to stay at the Omni Royal New Orleans.
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- Also Known As:
- Omni Royal Orleans Hotel New Orleans
- Omni Hotel New Orleans
- Omni New Orleans
- New Orleans Omni
- Omni Royal New Orleans