This hotel is beautiful, and it is conveniently located within the French Quarter, without being too close to the action to make sleeping an impossibility. I stayed here solo, in the Pavigny Suite on the 5th floor, just after the Super Bowl. I have almost no complaints about this hotel. The hotel staff is lovely, the rooms are elegantly appointed, and I was able to sleep through the night without any noise waking me up. That last one, in my experience, is a high bar in the French Quarter. The balcony in the room was very well maintained, and it was large enough to accommodate several people -- if you have the need (I didn't).
My only complaints about the room are of the maintenance variety. First, the toilet in the bathroom next to the bedroom would not flush at all without multiple tries. I cannot explain this one, and I found it rather bothersome. Second, the sink in the bathroom next to the bedroom leaked water from the knob area. I wish I had noticed it earlier, but I turned on the water and went to answer a call. When I returned, water was all over the floor of the bathroom. I'm sure this is simple to fix, and I notified the hotel staff, but this issue and the toilet issue did leave me with the impression that the bathrooms may not be as maintained or updated as they should be. Plus, I was unable to use this faucet in this bathroom for the remainder of my stay. Of course, the hotel is quite old, but, for the price they charge for these rooms, everything should work perfectly.
Overall, though, I love this hotel and would stay here again in a minute. If you want to be in the middle of the French Quarter without being on Bourbon with the crowds, this is a perfect place to stay. That said, if you want to be in the mix, you may want to stay closer in than two blocks away from Bourbon. Given I was here on business, and only for a short time, this was a perfect choice.
Rooms on the Chartres St. side of the hotel are immensely quieter than the ones on Royal -- one bloc...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 15, 2013
Your comments have been reviewed by our Engineering staff and issues have been fixed since your recent visit. It is important that not only do we provide the service expected but that we also provide the product. Thank you for bringing this to our attention during you stay. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.